Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Giles

Melvindale

Summary

Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.

Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

11
11
years of professional experience
1998
1998
years of post-secondary education

Work History

Amazon Flex Delivery Driver

Amazon Flex
Hazel Park
01.2023 - Current
  • Delivered packages efficiently to designated locations using GPS navigation.
  • Maintained accurate records of deliveries and vehicle inspections daily.
  • Communicated effectively with customers regarding delivery status and issues.
  • Managed route planning to optimize delivery times and fuel usage.

Dishnetwork Technician and Smart Home Sales

Dishnetwork
West Bloomfield
10.2014 - 12.2022
  • Installed satellite systems and equipment for residential and commercial clients.
  • Conducted troubleshooting and repairs on various Dishnetwork technologies.
  • Maintained accurate records of service calls and installations.
  • Collaborated with team members to enhance service delivery processes.
  • Provided customer support by addressing inquiries and technical issues promptly.
  • Trained new technicians on installation techniques and safety protocols.
  • Monitored inventory levels of equipment and supplies for efficient operations.
  • Ensured compliance with safety standards during all installation activities.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Managed quality control and maintained high level of customer satisfaction.
  • Followed safety practices to safeguard against injury and damage to property.
  • Participated in training to maintain technical expertise and proficiency on applicable equipment.
  • Conducted preventive maintenance procedures according to established schedules.
  • Tested and calibrated instruments to ensure accuracy and reliability of data.
  • Installed new components or replaced defective parts to restore functionality.
  • Completed scheduled appointments on time to drive quality service.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
  • Kept records of parts and equipment used in projects to update inventory.
  • Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
  • Used register system to ring up customer purchases, process payments, and issue receipts.

Education

Class A - CDL Commercial Driver License Training

U.S Truck Driving School
Detroit, MI
07.2007 - 06.2007

High School Equivalency
Grand Rapids, MI

Skills

  • Package delivery
  • Route optimization
  • Vehicle inspection
  • GPS navigation
  • Route management
  • Customer relationship management
  • Inventory monitoring
  • Equipment installation
  • Safety compliance
  • Technical troubleshooting
  • Satellite installation
  • Quality assurance
  • Effective communication
  • Inventory management
  • Problem solving
  • Attention to detail
  • Time management
  • Teamwork and collaboration

Timeline

Amazon Flex Delivery Driver

Amazon Flex
01.2023 - Current

Dishnetwork Technician and Smart Home Sales

Dishnetwork
10.2014 - 12.2022

Class A - CDL Commercial Driver License Training

U.S Truck Driving School
07.2007 - 06.2007

High School Equivalency