Summer Epps
Palm Coast
Summary
Reliable Flex Driver known for high productivity and efficient completion of tasks. Possess specialized skills in route navigation, time management, and customer service. Excel in communication, adaptability, and problem-solving, ensuring smooth delivery operations and positive interactions with clients.
Overview
28
28
years of professional experience
1996
1996
years of post-secondary education
Work History
Amazon Flex driver
Self Employed Web
Bartow
08.2019 - Current
- Delivered packages efficiently to various locations on assigned routes.
- Maintained accurate records of deliveries and pickups throughout shifts.
- Communicated effectively with dispatch regarding route changes and delays.
- Ensured vehicle cleanliness and performed routine maintenance checks regularly.
- Followed safety protocols while operating vehicles in diverse weather conditions.
- Assisted in training new drivers on operational procedures and best practices.
- Adapted quickly to changing schedules and prioritized urgent deliveries daily.
- Collaborated with team members to optimize delivery routes for efficiency.
- Provided excellent customer service by responding promptly to inquiries and feedback.
- Managed multiple tasks simultaneously while keeping organized records of job activities.
- Performed basic vehicle repairs when necessary such as changing tires or jump starting batteries.
- Maintained valid driver's license, registration, and insurance documents according to local regulations.
- Promoted company services through positive interactions with customers both online and offline.
- Followed all safety protocols while on the road and adhered to traffic laws at all times.
- Kept accurate records of trips, including mileage, fuel costs, repair expenses.
- Adhered strictly to company policies and procedures related to customer service standards.
- Utilized GPS navigation systems effectively during trips as needed.
- Inspected vehicles daily for mechanical items and safety issues and performed preventative maintenance when needed.
- Stayed up-to-date on new routes or changes in existing ones in order to optimize efficiency.
- Checked for accuracy of customer orders prior to delivery.
- Maintained vehicle cleanliness inside and out, including fueling when necessary.
- Ensured that all cargo was securely loaded and unloaded safely.
- Communicated regularly with dispatch team regarding status updates or changes in schedule and route plans.
- Delivered goods and services to customers on time and in excellent condition.
Lead Floor technician, and manager
C.C.I
Denver
05.1999 - 08.2001
- Operated floor cleaning equipment to maintain cleanliness and safety standards.
- Coordinated daily cleaning schedules to optimize workflow efficiency across facilities.
- Trained new staff on proper cleaning techniques and safety protocols.
- Inspected work areas for cleanliness and compliance with health regulations.
- Assisted in inventory management of cleaning supplies and equipment maintenance.
- Collaborated with team members to address urgent cleaning requests effectively.
- Monitored usage of cleaning products to minimize waste and ensure proper application.
- Provided feedback on equipment performance and suggested improvements for operations.
- Coordinated with vendors to ensure timely delivery of materials for projects.
- Followed established procedures when stripping wax buildup from tile or vinyl surfaces before applying new coatings.
- Ensured that safety measures were followed during the use of chemicals or hazardous products when performing floor care duties.
- Applied finishes such as waxes and sealants to protect floors from dirt, spills, and other contaminants.
- Utilized specialized equipment including buffers, burnishers, scrubbers, vacuums, extractors. for deep cleaning purposes.
- Tracked inventory levels of cleaning products used in floorcare operations.
- Worked closely with facility managers and custodial staff members to ensure that all areas were cleaned properly on a daily basis.
Lead Technician
ADI
Colorado Springs
08.1997 - 05.1999
- Managed custodial responsibilities for multiple high-security and sensitive facilities, maintaining high standards of cleanliness and security.
- Operated and maintained advanced security systems for diverse client needs.
- Conducted regular inspections to ensure compliance with safety standards and regulations.
- Communicated effectively with clients to understand their specific requirements and concerns.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Assisted junior technicians in resolving complex technical problems.
- Followed safety practices to safeguard against injury and damage to property.
- Managed multiple projects simultaneously while meeting deadlines.
- Fostered relationships with internal and external customers.
- Managed quality control and maintained high level of customer satisfaction.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Ensured that all systems were compliant with industry standards and regulations.
- Analyzed customer requirements to determine appropriate solutions.
- Maintained up-to-date knowledge of current technology trends.
- Documented processes for future reference by team members.
- Created detailed reports summarizing all installation activities.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
- Coordinated with vendors to ensure timely delivery of products or services.
- Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
- Validated adherence to best practices, quality standards and customer specifications.
Education
Palmer High
Colorado Springs , ColoradoSkills
- Package delivery
- Route optimization
- Vehicle inspection
- Basic vehicle maintenance
Timeline
Amazon Flex driver
Self Employed Web
08.2019 - Current
Lead Floor technician, and manager
C.C.I
05.1999 - 08.2001
Lead Technician
ADI
08.1997 - 05.1999
Palmer High
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