Valeria DeSantiago
Garland
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
2019
2019
years of post-secondary education
Work History
Amazon flex driver
Amazon
Garland
03.2022 - Current
- Delivered packages efficiently to specified locations.
- Managed time effectively to meet delivery schedules.
- Ensured vehicle cleanliness and maintenance for safe operations.
- Navigated using GPS and maps for optimal paths.
- Resolved customer inquiries and delivery issues promptly.
- Delivered goods and services to customers on time and in excellent condition.
House Cleaner
House Cleaning
Dallas
06.2021 - 11.2021
- Cleaned residential spaces using effective and safe cleaning techniques.
- Organized cleaning supplies and equipment for efficient workflow.
- Managed time effectively to complete scheduled cleaning tasks.
- Maintained high standards of cleanliness in homes and apartments.
- Inspected completed work to ensure quality and client satisfaction.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
I Heart Yogurt
I Heart Yogurt
Dallas
02.2019 - 05.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Thomas Jefferson High School
Dallas, TXSkills
- Package delivery
- Route optimization
- Time management
- Customer service
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Amazon flex driver
Amazon
03.2022 - Current
House Cleaner
House Cleaning
06.2021 - 11.2021
I Heart Yogurt
I Heart Yogurt
02.2019 - 05.2021
Thomas Jefferson High School