Robert Gonzalez
Plantation,FL
Summary
College educated with 5 years of managerial experience working in Operations, Merchandising and Customer Relations. Strives to exceed professional and personal goals. Strong written and verbal communication skills.
Overview
5
5
years of professional experience
Work History
Freight Flow Lead Keyholder
Dick’s Sporting Goods
Pembroke Pines, FL, USA
02.2025 - Current
- Oversaw receiving processes and backroom logistics to enhance merchandising operations and streamline inventory management.
- Coordinated the assignment and replenishment of merchandise received from truck shipments to optimize inventory levels across all departments.
- Managed daily store operations by confirming proper execution of opening procedures and maintaining vibrant merchandising displays.
- Cultivated strong interpersonal relationships and communication channels among team members across all departments to enhance collaboration.
Footwear Operations Leader
Dick’s Sporting Goods
Pembroke Pines, FL, USA
05.2022 - 02.2025
- Executed the design and renovation of two footwear stockrooms, transforming one into a market-first facility in South Florida and revitalizing the backroom and sales floor.
- Managed allocation, assignment, and replenishment of footwear merchandise from drop shipments and freight deliveries up to three times weekly.
- Interpreted sales figures to uncover improvement opportunities and executed changes in team visual merchandising and backstocking methods to elevate departmental metrics.
- Directed cross-functional teams to enhance operational workflows and eliminate inefficiencies.
Sales Lead Keyholder
Journeys
Sunrise, FL, USA
09.2020 - 05.2022
- Supervised and trained a team of 5+ sales associates to meet daily, monthly, and quarterly sales targets while providing outstanding customer experience
- Managed daily store operations, including opening and closing procedures, cash management, and inventory management
- Conducted performance evaluations and provided coaching and feedback to team members
Education
St. Thomas University
Miami Gardens01.2026
Skills
- Shipping and receiving
- Warehouse operations
- Stock control
- Problem-solving
- Time management
- Team collaboration
- Adaptability and flexibility
- Effective communication
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Freight Flow Lead Keyholder
Dick’s Sporting Goods
02.2025 - Current
Footwear Operations Leader
Dick’s Sporting Goods
05.2022 - 02.2025
Sales Lead Keyholder
Journeys
09.2020 - 05.2022
St. Thomas University