ROBERT GREY
Port St. Lucie
Summary
Results oriented professional with a proven track record in sales, marketing, client relations and brand management. Successfully planned and monitored sales strategies to promote clients/brand products, driving awareness and profitability. Experienced in building and strengthening relationships with customers and vendors to drive sales and produce exceptional results.
Overview
23
23
years of professional experience
Work History
Store Manager
Dollar Tree
Hobe Sound, FL
06.2025 - 02.2026
- Implemented visual merchandising standards to enhance product presentation and drive customer engagement.
- Monitored sales trends and adjusted stock levels accordingly to meet changing customer demands.
- Conducted regular team meetings to reinforce company policies and promote a cohesive work environment.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Completed point of sale opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Trading Card Manager
Fanatics Authentic
01.2012 - 2023
- Worked with athletes/celebrities and their managers in public and private settings for signings, appearances. Traveled to shows and signings to buy cards and memorabilia. Planned, executed and monitored sales, profits. Collaborated with other teams to produce new product and one of a kind signed cards. Established and sustained new client/vendor relationships. Utilized industry trends and competitive analysis to drive profitability. Enhanced the company's reputation and image with each client/vendor in every market served. Consistently met and exceeded quarterly goals earning twelve million+ in the last five years alone.
NFL/NBA Brand Manager
Mounted Memories
01.2010 - 01.2012
- Collaborated with the NFL/NBA players association to develop new products, memorabilia. Assisted marketing teams in crafting and implementing campaigns for clients. Profit and loss reports, monitored online sales and ads.
Plumbing Supervisor
The Home Depot
Boca Raton, FL
11.2002 - 08.2010
- Coached team members on effective strategies for operational and sales targets
- Executed daily operating procedures to ensure cleanliness, stocking and organization
- Conducted walkthroughs to assess and resolve issues related to stock replenishment
- Inspected inventory, arranged merchandise and took measures to prevent shrink
- Provided reports to facilitate decision making and planning
- Received training and worked across various departments
- Engaged with customers directly to provide product knowledge and enhance satisfaction.
Education
Diploma -
Coconut Creek high
01-1993
Skills
- Conflict resolution
- Store mechandising
- Opportunity development
- Multitasking and organization
- Training and mentoring
- Collaboration/teamwork
- Slack/zoom
- Team leadership and coaching
Timeline
Store Manager
Dollar Tree
06.2025 - 02.2026
Trading Card Manager
Fanatics Authentic
01.2012 - 2023
NFL/NBA Brand Manager
Mounted Memories
01.2010 - 01.2012
Plumbing Supervisor
The Home Depot
11.2002 - 08.2010
Diploma -
Coconut Creek high