Robert Grubbs
Nashville,TN
Summary
Accomplished Information Systems Manager with a proven track record at the State of Tennessee Dept. of Correction, enhancing data integrity and system performance. Expert in IT problem-solving and training development, I led teams to achieve project goals within budget, significantly improving operational efficiency. Skilled in network administration and fostering a culture of continuous improvement, my leadership has consistently exceeded performance targets.
Overview
47
47
years of professional experience
Work History
Information Systems Manager 2
State of Tennessee Dept. of Correction
12.2013 - 10.2024
- Collaborated with key personnel to verify data integrity and compliance with related regulatory guidelines and legal requirements.
- Applied cybersecurity best practices to information system standards, directives and guidance for personnel, monitoring compliance across organization.
- Led development of internal education curricula for new employees, designing instructional programs to rapidly onboard information systems users.
- Led a team of IT professionals, ensuring successful project delivery within budget and on time.
- Developed training programs for staff to enhance their understanding of new technologies and systems integration.
Information Technology Support Specialist 5
State of Tennessee Dept. of Correction
05.2008 - 12.2013
- Maintained high availability of mission-critical systems by proactively identifying potential bottlenecks or weaknesses in the existing infrastructure.
- Enhanced system performance by troubleshooting and resolving hardware, software, and network issues.
- Streamlined operations with effective management of software licenses, user accounts, and access control.
- Supported business continuity with the development of comprehensive backup strategies to protect critical data from loss or corruption.
- Contributed to company-wide cost savings by recommending more efficient hardware replacements during system upgrades.
- Provided essential support during major technology rollouts, ensuring smooth transitions with minimal disruption to endusers.
- Demonstrated versatility through supporting various hardware devices, software applications, and operating systems in a rapidly changing IT environment.
- Configured and tested new software and hardware.
Information Resource Specialist 3
State of Tennessee Dept. of Correction
06.2001 - 05.2008
- Identified useful resources and coordinated referrals.
- Enhanced resource allocation efficiency by streamlining the procurement process and implementing inventory management strategies.
- Designed robust contingency plans to ensure uninterrupted supply chain flow during unforeseen events or disruptions.
- Established clear performance expectations for team members regarding their role in managing resources efficiently.
- Developed comprehensive resource plans, enabling successful project completion on time and within budget constraints.
- Mentored junior staff members in effective resource management strategies, fostering a culture of continuous improvement throughout the organization.
- Coordinated with project managers to allocate resources effectively, prioritizing critical tasks and minimizing bottlenecks.
Master Technician
Circuit City Stores
09.1980 - 05.2001
- Boosted overall shop productivity by mentoring junior technicians, sharing knowledge, tips, and tricks to improve their skillsets quickly.
- Supported business growth through building strong relationships with customers, addressing their concerns promptly and professionally.
- Collaborated effectively with service advisors to accurately document repair needs and provide detailed estimates for client approval.
- Mitigated potential future issues by performing preventative maintenance tasks according to established schedules and guidelines.
- Stayed abreast of industry advancements by participating in ongoing training programs and obtaining relevant certifications.
- Exceeded performance targets through consistently completing assigned tasks on time and within budget constraints.
- Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.
Electronics Instructor
Metro Board of Education
08.1977 - 08.1980
- Enhanced student understanding by incorporating hands-on activities and real-world applications in electronics lessons.
- Established positive classroom culture by promoting respect, collaboration, and open communication among all students.
- Provided clear expectations and timely feedback on assignments, enabling students to improve their electronics knowledge and skills consistently.
- Conducted regular assessments of student progress, using results to adapt instructional strategies and provide targeted support where needed.
- Maintained a safe laboratory environment by enforcing strict adherence to safety protocols during hands-on experiments and projects within the classroom setting.
Education
High School Diploma -
Hume Fogg Vocational High School
800 Broadway, Nashville, TN. 3720105-1970
Skills
- IT problem-solving
- IT Training and Development
- IT Incident Management
- IT Documentation
- Inventory Management
- Network Administration
Accomplishments
Designed, assembled, programmed and installed upgraded electronic controls for for 5 of the 14 Institutions in the state.
Designed 4 Fiber backbones for cable television systems in 4 prisons.
Created a Special Projects team to develop the projects listed above.
Timeline
Information Systems Manager 2
State of Tennessee Dept. of Correction
12.2013 - 10.2024
Information Technology Support Specialist 5
State of Tennessee Dept. of Correction
05.2008 - 12.2013
Information Resource Specialist 3
State of Tennessee Dept. of Correction
06.2001 - 05.2008
Master Technician
Circuit City Stores
09.1980 - 05.2001
Electronics Instructor
Metro Board of Education
08.1977 - 08.1980
High School Diploma -
Hume Fogg Vocational High School
Similar Profiles
Constance WardConstance Ward
Intelligence Analyst at State of Tennessee Dept. of CorrectionIntelligence Analyst at State of Tennessee Dept. of Correction
Brenda HarderBrenda Harder
Registered Nurse at State Of Tennessee - DIDDRegistered Nurse at State Of Tennessee - DIDD
April HallApril Hall
WIC Director at State Of TN Department Of HealthWIC Director at State Of TN Department Of Health