Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Gutleber

Summary

Dependable Computer Hardware Support Specialist with 26 years of helpdesk experience

Overview

30
30
years of professional experience

Work History

Computer Repair Technician

Chugach Technical Solutions Llc
Picatinny Arsenal NJ, NJ
08.2020 - Current
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Computer Repair Technician

Chugach Industries INC
Picatinny Arsenal NJ, NJ
08.2006 - 09.2021
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Computer Repair Technician

Subsystems
Picatinny Arsenal, NJ
04.1996 - 08.2006
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Computer Repair Technician

MSA
Picatinny Arsenal NJ, NJ
01.1995 - 03.1996
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Researched and identified problems with computers and advised staff and clients on plans of action.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Education

ITIL Foundation Certificate

Axelos
Morristown, NJ
03.2015

Computer Repair A+

Comptia
ON Line
03.1998

DELL Computers

DELL
ON Line
01.1998

Associate of Science - Computer And Information Sciences

Dover Business College
Dover NJ
12.1994

Skills

  • Performance Analysis
  • Equipment Configuration
  • Specification Interpretation
  • Expense Reporting

Timeline

Computer Repair Technician

Chugach Technical Solutions Llc
08.2020 - Current

Computer Repair Technician

Chugach Industries INC
08.2006 - 09.2021

Computer Repair Technician

Subsystems
04.1996 - 08.2006

Computer Repair Technician

MSA
01.1995 - 03.1996

ITIL Foundation Certificate

Axelos

Computer Repair A+

Comptia

DELL Computers

DELL

Associate of Science - Computer And Information Sciences

Dover Business College

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Robert Gutleber