Proven leader with extensive experience in inmate supervision and crisis management, notably at Johnson County Sheriff's Department. Excelled in enhancing safety through effective contraband control and conflict resolution, significantly reducing inmate altercations. Skilled in security protocols and verbal communication, adept at fostering a secure, efficient environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer Sergeant
Johnson County Sheriffs Department
09.2022 - Current
Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
Effectively managed high-stress situations while maintaining professionalism, demonstrating strong leadership skills under pressure.
Maintained order within the facility by enforcing institutional rules and regulations consistently.
Increased security measures by regularly inspecting all areas of the facility for potential hazards or risks.
Coordinated with other correctional facilities during transfers of inmates, ensuring smooth transitions between institutions without compromising security protocols.
Collaborated with medical personnel to ensure proper care for inmates with health concerns or medical needs.
Verified all prison visitors carried proper identification and had no contraband before entering institution.
Reduced instances of inmate altercations through proactive conflict resolution strategies and mediation techniques.
Handled inmate counts and searches for missing inmates.
Completed daily work report sheets and delegated tasks to employees.
Correctional Officer
Watauga County Sheriff's Office
11.2017 - 01.2020
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
Conducted routine and emergency head counts.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Painter Supervisor
High Country Painting
03.2017 - 04.2018
Improved team efficiency by implementing streamlined painting processes and techniques.
Coordinated with suppliers to ensure timely delivery of materials, preventing delays in project timelines.
Developed customized painting plans for clients, tailoring solutions to meet their specific needs and preferences.
Spearheaded innovative initiatives aimed at improving overall crew efficiency without compromising quality or safety standards.
Lawn Care Crew Leader
Coles Lawn Care
01.2014 - 02.2017
Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
Mentored junior crew members, cultivating a skilled workforce to meet client expectations consistently.
Increased client satisfaction with timely job completions and thorough cleanups.
Collaborated with clients to design custom landscaping plans tailored to their preferences and property needs.
Car Wash Manager
Bubbles Car Wash
10.2014 - 02.2016
Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
Implemented targeted marketing strategies that increased customer retention and attracted new clients.
Collaborated with other managers to develop company-wide policies aimed at improving overall operational efficiency and reducing costs.
Education
High School Diploma -
Watauga High School
Boone, NC
07.2014
Skills
Inmate Transportation
Inmate Supervision
Restraint Techniques
Timekeeping
Verbal Communication
Incident Investigation
Physical Fitness
Conflict resolution proficiency
Security Protocols
De-Escalation Techniques
Policy Enforcement
Crisis Management
Crisis intervention training
Recordkeeping
Facility Maintenance
Rules of conduct
Knowledge of force techniques
Inventory counting
Surveillance monitoring
Officer Training
Security Procedures
Job assignments
Counseling techniques
Inmate Transport
Certification
CCS - Certified Corrections Supervisor
CCO - Certified Corrections Officer
PEPPER SPRAY Training - [2024]
Correction One Academy
CPR
Tennessee Corrections Institute Basic training course
Wrap Restraint Instructor Course
Timeline
Correctional Officer Sergeant
Johnson County Sheriffs Department
09.2022 - Current
Correctional Officer
Watauga County Sheriff's Office
11.2017 - 01.2020
Painter Supervisor
High Country Painting
03.2017 - 04.2018
Car Wash Manager
Bubbles Car Wash
10.2014 - 02.2016
Lawn Care Crew Leader
Coles Lawn Care
01.2014 - 02.2017
High School Diploma -
Watauga High School
CCS - Certified Corrections Supervisor
CCO - Certified Corrections Officer
PEPPER SPRAY Training - [2024]
Correction One Academy
CPR
Tennessee Corrections Institute Basic training course
Wrap Restraint Instructor Course
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