Professional Summary
Overview
Work History
Education
Skills
Timeline

Robert Haddock

Penguin Random House
Whitesboro,TX
38
years of professional experience

Dynamic Account Manager with over 20 years of experience in cultivating strategic client relationships and analyzing market trends. Expertise in project execution and contract negotiation, committed to delivering exceptional client experiences and driving revenue growth.

Work History

Account Manager

21 Years 9 Months
Penguin Random House | 01.2005 - 10.2026
  • Developed and maintained strategic client relationships to drive account growth.
  • Managed complex contracts and negotiations, ensuring compliance with company policies.
  • Collaborated with cross-functional teams to ensure successful project execution and client satisfaction.
  • Analyzed market trends to identify opportunities for product positioning and sales strategies.

Outside Sales Representative

4 Years 3 Months
BBC Audiobooks America | 10.2000 - 01.2005
  • Developed strategic sales plans to penetrate new markets and increase revenue streams.
  • Cultivated relationships with key clients to enhance customer satisfaction and loyalty.
  • Presented product demonstrations to prospective clients, showcasing features and benefits effectively.
  • Collaborated with marketing team to align promotional campaigns with sales strategies.

Flight Attendant

12 Years 4 Months
American Airlines | 05.1988 - 09.2000
  • Ensured passenger safety by conducting pre-flight safety checks and demonstrating emergency procedures.
  • Delivered exceptional customer service, addressing passenger needs and resolving issues promptly.
  • Coordinated cabin preparation and maintenance to enhance flight experience and comfort.
  • Trained new flight attendants on operational protocols and company policies for consistent service delivery.

Education

Bachelor of Arts - Marketing

Northeastern State University | Tahlequah, OK | 05-1987

Graduated Magna Cum Laude

Skills

Account management
Client relations
Contract negotiation
Relationship building
Customer service
Client satisfaction

Timeline

Account Manager

Penguin Random House
01.2005 - 10.2026Read More

Outside Sales Representative

BBC Audiobooks America
10.2000 - 01.2005Read More

Flight Attendant

American Airlines
05.1988 - 09.2000Read More

Northeastern State University

Bachelor of Arts from Marketing
Read More
Robert Haddock