Robert HANSEN

• Operated with safety and skill to avoid accidents and delays.
• Accepted and processed fares.
• Followed predetermined routes to consistently meet targets and maintain schedules.
• Transported customers to and from Location.

• Completed on-time deliveries by choosing best and most efficient routes.
• Managed customer inquiries and complaints in polite and professional manner.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Delivered hot shot deliveries in 37 states.

Managed 52 shuttle and roll back drivers for St.louis, MO area auto transporter.

Handled hiring, scheduling and all aspects of daily operations including customer interaction.

Started as 911 response EMT, then a Paramedic. Promoted to night supervisor in 1983 until retirement in 2001.

As a supervisor I managed over 30 EMTs and Paramedics and continued to provide patient care during 911 responses.