Robert Hardman
Los Fresnos
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.
Overview
2027
2027
years of professional experience
6
6
years of post-secondary education
Work History
Cashier outfitter
Bass Pro Shops
Harlingen
11.2024 - Current
- Processed customer transactions accurately and efficiently at Bass Pro Shops.
- Assisted customers in locating merchandise throughout the store.
- Maintained cleanliness and organization of checkout area consistently.
- Operated point-of-sale systems to handle cash and card payments.
- Provided exceptional customer service by addressing inquiries and concerns.
- Collaborated with team members to restock merchandise on sales floor.
- Educated customers about promotions and loyalty programs available at Bass Pro Shops.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
Assistant plant mgr
Seaboard Energy
Saint Joseph
01.2019 - 09.2021
- Assisted in managing daily plant operations and production schedules.
- Coordinated maintenance activities to ensure equipment reliability and safety.
- Supported training initiatives for new team members in operational procedures.
- Implemented process improvements to enhance workflow efficiency and productivity.
- Collaborated with cross-functional teams to resolve operational challenges promptly.
- Conducted quality control checks to maintain product standards and compliance.
- Facilitated regular meetings between department heads to discuss upcoming projects.
- Analyzed production data and identified areas for process improvement.
- Provided input into the development of long-term plans for capital investments.
- Reviewed output data from automated machines and adjusted settings as required.
- Created detailed reports outlining plant performance against established goals.
Plant Superintendent
Seaboard Foods Processing Plant
Guymon
08.1999 - 01.2019
- Supervised daily operations at a large food processing facility.
- Managed staff scheduling and performance evaluations for plant personnel.
- Ensured compliance with safety and health regulations throughout the plant.
- Coordinated production schedules to meet demand and optimize efficiency.
- Implemented training programs for new hires on equipment and processes.
- Analyzed production data to identify areas for improvement in workflows.
- Collaborated with maintenance teams to minimize equipment downtime issues.
- Resolved conflicts between employees or departments in a timely manner.
- Organized team building activities to foster a positive work environment among employees.
- Developed policies related to safety, employee relations, and quality assurance.
- Supervised and coordinated the daily operations of the plant, including production, maintenance and quality control.
- Developed strategies to reduce costs while improving productivity and efficiency.
- Maintained tough quality standards for production processes and final products.
- Reviewed financial statements on a monthly basis to ensure profitability goals were met.
- Planned and oversaw preventive maintenance schedules to keep equipment running at peak performance.
- Assisted in developing long-term plans for capital investments in new equipment or processes.
- Adhered strictly to all applicable laws governing environmental protection standards.
- Scheduled production and kept teams in line with targets.
- Provided training and guidance to staff on proper operating procedures and techniques.
- Drafted annual budgets based on anticipated needs of the company's plants.
- Monitored progress against established objectives for all areas of the plant's operations.
Plant Superintendent
Tyson Foods
Amarillo
11.1976 - 08.1999
- Supervised daily operations at a large food processing facility.
- Managed staff scheduling and performance evaluations for plant personnel.
- Ensured compliance with safety and health regulations throughout the plant.
- Coordinated production schedules to meet demand and optimize efficiency.
- Implemented training programs for new hires on equipment and processes.
- Analyzed production data to identify areas for improvement in workflows.
- Collaborated with maintenance teams to minimize equipment downtime issues.
- Resolved conflicts between employees or departments in a timely manner.
- Organized team building activities to foster a positive work environment among employees.
- Developed policies related to safety, employee relations, and quality assurance.
- Supervised and coordinated the daily operations of the plant, including production, maintenance and quality control.
- Developed strategies to reduce costs while improving productivity and efficiency.
- Maintained tough quality standards for production processes and final products.
- Reviewed financial statements on a monthly basis to ensure profitability goals were met.
- Planned and oversaw preventive maintenance schedules to keep equipment running at peak performance.
- Assisted in developing long-term plans for capital investments in new equipment or processes.
- Adhered strictly to all applicable laws governing environmental protection standards.
- Scheduled production and kept teams in line with targets.
- Provided training and guidance to staff on proper operating procedures and techniques.
Stocker, cashier
Safeway grocers
Amarillo
- Restocked shelves with grocery items to maintain product availability.
- Organized store displays to enhance customer shopping experience.
- Assisted customers in locating products throughout the store.
- Maintained cleanliness and order in storage areas and aisles.
- Monitored inventory levels to ensure timely replenishment of stock.
- Operated equipment safely for transporting and handling merchandise.
- Stocked shelves with newly arrived products.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Provided customer service by answering questions about product location, price and availability.
- Maintained a neat, clean and orderly warehouse environment at all times.
- Organized storage areas for efficient use of space.
- Arranged merchandise in an attractive manner to promote sales.
- Ensured that all products were labeled properly before stocking the shelves.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Removed outdated products from shelves in accordance with company policy.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Inspected stock for damage or defects and reported issues to management.
- Participated in physical inventories of stock on hand periodically.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Education
BBA - Business Administration
Wrst Texas State University
Amarillo, TX 09.1971 - 05.1977
Palo Duro High School
Amarillo, TXSkills
- Customer service
- Communication
- Listening
- Product knowledge
- Organization
- Planning
- Implementing
- Reviewing results
- Budget planning
- Math
- Computer
- Training new emotes
- Managing multiple depts
- Team building
- Resolving customer complaints
- Inventory control
Timeline
Cashier outfitter
Bass Pro Shops
11.2024 - Current
Assistant plant mgr
Seaboard Energy
01.2019 - 09.2021
Plant Superintendent
Seaboard Foods Processing Plant
08.1999 - 01.2019
Plant Superintendent
Tyson Foods
11.1976 - 08.1999
BBA - Business Administration
Wrst Texas State University
09.1971 - 05.1977
Stocker, cashier
Safeway grocers
Palo Duro High School