Robert Harrison
Wynne,AR
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Can complete tasks independently and also in a team setting. Ready to contribute to a dynamic team and make a positive impact.
Overview
7
7
years of professional experience
Work History
Service Advisor
Red River Toyota
Wynne, AR
08.2022 - Current
- Mentored junior team members and managed employee relationships.
- Strengthened customer retention by offering discount options.
- Resolved customer complaints in an efficient and courteous manner.
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Adhered to all safety regulations while performing vehicle inspections or servicing procedures.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Demonstrated knowledge of advanced diagnostic equipment used in the shop.
RMH Construction
Supervisor
Wynne, Arkansas
02.2021 - 05.2022
- Managed inventory and supplies to ensure materials were available when needed.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Mechanical Technician
Butterball Foodservice
Jonesboro , AR
03.2018 - 01.2020
- Conducted statistical studies to analyze or compare production costs for sustainable and nonsustainable designs.
- Ensured the proper disposal of waste materials generated from repair works.
- Installed, fit, cleaned and repaired valves, caps, hoses, pumps and gaskets.
- Assembled or disassembled complex mechanical systems.
- Conducted routine lubrication of moving parts according to safety protocols.
- Monitored, inspected or tested mechanical equipment.
- Adjusted machine settings as needed to optimize production processes.
- Collaborated with other technicians to complete complex projects efficiently.
- Fabricated mechanical components consistent with engineering specifications for efficiency.
- Diagnosed mechanical problems and determined solutions to correct concerns.
- Validated mechanical systems, solved problems identified, and assisted in equipment startups.
- Utilized hand tools such as wrenches, pliers, screwdrivers.
Education
Associate of Arts - Fine Arts
Northwest Mississippi Community College
Senatobia, MS05-2018
Skills
- Customer service
- Conflict resolution
- Technical diagnostics
- Repair cost estimation
- Project management
- Effective communication
- Problem solving
- Document and records management
- Problem-solving
- Organizational skills
- Mechanical aptitude
- Multitasking
- Self motivation
- Problem-solving abilities
Timeline
Service Advisor
Red River Toyota
08.2022 - Current
RMH Construction
Supervisor
02.2021 - 05.2022
Mechanical Technician
Butterball Foodservice
03.2018 - 01.2020
Associate of Arts - Fine Arts
Northwest Mississippi Community College