
Accomplished and client-focused Cruise Travel Advisor with 19+ years of experience delivering personalized cruise itineraries and managing a portfolio of 400+ clients annually. Consistently recognized for exceeding sales targets and earning top performance awards with major cruise lines, including Holland America and Princess Cruises. Adept at cultivating long-term client relationships, resolving complex service challenges, and ensuring seamless vacation experiences from booking to post-travel follow-up. Skilled in coordinating complete travel packages — including hotel accommodations, transportation, and pre-/post-cruise arrangements — to provide end-to-end service. Passionate about accessible and inclusive travel, tailoring accommodations to meet diverse client needs. Recently completed a Sabre GDS refresher course (2025), reinforcing up-to-date proficiency with industry-standard reservation systems and digital tools. A proven problem solver, trusted consultant, and dedicated leader committed to creating memorable journeys while upholding company standards and policies.