Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ellen FRAZER-JAMESON

Ellen FRAZER-JAMESON

Miami,FL

Summary

Travel professional with extensive personal and learned experience of cruising and knowledge of itineraries, rules, regulations and international travel requirements.

Enthusiastic cruiser dedicated to providing clients with a cruise meeting their expectations with regard to itinerary, budget and availability. Going above and beyond to identify the accomodations and onboard facilities of a wide range of cruise lines tailored to specific interests and choices and researching price points and special offers. Identifying the particular requirements of multi generational family groups, couples, solo cruisers and special needs travelers. Bringing solutions to any problems that arise and providing comprehensive and prompt answer to questions.

Providing a tailored cruise choice for diverse individuals and groups is my top priority and being part of a team dedicated to the specialist travel business is a role that coordinates well with my experience, expertise and enthusiasm. Living on Miami Beach overlooking Port of Miami watching cruise ships arriving and departing daily, I bring local knowledge to the business of cruising and believe I am a perfect candidate to join your current team.

Overview

20
20
years of professional experience

Work History

Travel Consultant

Cruise Brothers
Palm Beach, FL
01.2023 - Current
  • Used company tools and systems to complete requests.
  • Searched and confirmed travel reservations for customers.
  • Reserved hotel rooms for business travelers based on individual preferences, schedules and budgets.

International Travel Writer

Fourth Dimension
Miami Beach, FL
01.2015 - Current
  • Responded immediately to clients' questions, issues and complaints and found effective solutions when required.
  • Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Handled travel arrangements for groups, couples, executives and special needs clients.

President - Not for Profit

Fourth Dimension Solutions
Miami Beach, FL
05.2003 - Current
  • Coordinated work across departments to keep teams on track with company goals.
  • Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
  • Determined performance goals and offered tactics for achieving milestones.
  • Integrated marketing and sales strategies with business development and operational leadership plans.
  • Built talent pipeline to support business growth and enduring success.

Education

Bachelor of Arts - Media Communications

Atlantic University
Virginia Beach, VA
04.2030

Skills

  • Specialist CRUISE Travel Training and qualifications
  • CUNARD ACADEMY - COMMODORE STATUS
  • PRINCESS ACADEMY - COMMODORE STATUS
  • VIRGIN VOYAGES - GOLD TIER

INTERNATIONAL TRAVEL WRITER sailed on

*THREE WORLD VOVAGES (2019/2020/2023) AND

* TWELVE CRUISES INCLUDING PRINCESS, CUNARD, CARNIVAL, NCL AND VIRGIN, SINCE SAILING RESUMED AFTER COVIID RESTRICTIONS ENDED

AUTHOR OF 102-DAY CUNARD WORLD VOYAGE CRUISE BLOG AND PHOTO JOURNAL BOOK

PUBLISHED CRUISE ARTICLES ONLINE AND IN PRINT

Timeline

Travel Consultant

Cruise Brothers
01.2023 - Current

International Travel Writer

Fourth Dimension
01.2015 - Current

President - Not for Profit

Fourth Dimension Solutions
05.2003 - Current

Bachelor of Arts - Media Communications

Atlantic University
Ellen FRAZER-JAMESON