Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Certification
Timeline
Intern
Suzanne Sauve-Smith

Suzanne Sauve-Smith

Henrico,VA

Summary

To find a challanging and rewarding career utilizing the experience and knowledge that I have gained since starting in the travel field in 1989. Knowledge and practical experience with domestic and international air reservations, tour and cruise sales as well as corporate travel.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Travel Consultant

AAA Club Alliance
09.2013 - Current
  • Make professional, accurate, cost effective travel arrangements for clients while providing excellent customer service.
  • Answer phone professionally, courteously and promptly., sell and consult with clients in regard to tour, cruise, independent travel components when requested.
  • Booking international reservations for air, car and hotel arrangements and working with Consolidator's to obtain the best commission.
  • Attended AAA events that accented valued vendors.
  • Obtained the largest amount of AAA Visa Credit Card applications in my department for 2023.

International Claims Inquiry

Allianz
08.2010 - 09.2013
  • Responsible for answering phone calls and assisting Blue Cross/Blue Shield members with international medical claims for adjudication.
  • Displayed exceptional customer service skills as I interacted with various departments to assist members.
  • Learned various platforms People Soft, Image Now.

Senior Corporate Travel Consultant

TQ3 Travel Solutions
08.1999 - 06.2003
  • Responsible for answering all phone calls and assisting Capital One associates to complete travel arrangements such as sedan service, hotels, and rental cars.

Education

Sociology -

Longwood University
Farmville, VA
05.1989

Skills

  • Sabre, System One and Apollo-Smartpoint effienct
  • VaxVacation specialist selling tours
  • GDS knowledge for booking cruise vacations
  • Experienced manager
  • Pays special attention to client satisfaction
  • Excellent verbal communication skills
  • Extensive knowledge of walk in traffic and phone call travel requests

Accomplishments

Travel has always been my passion. I have personal travel experience as well as knowledge of the market and the best tour operators to use for client satisfaction. I graduated from Lucas Travel School and have been in and out since 1989. My goal is to remain in the travel industry and progress with the changing field.

Skills

Excellent customer service skills, outstanding selling abilities President's Club 2023, proficient in many platforms. Reliable , efficient and conscious worker.

Certification

Lucas Travel School

Timeline

Travel Consultant

AAA Club Alliance
09.2013 - Current

International Claims Inquiry

Allianz
08.2010 - 09.2013

Senior Corporate Travel Consultant

TQ3 Travel Solutions
08.1999 - 06.2003

Sociology -

Longwood University

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Suzanne Sauve-Smith