Compassionate Clinical Counselor with background in providing mental health services in various settings. Experience includes conducting psychological assessments, developing individualized treatment plans, and facilitating group therapy sessions. Strengths lie in active listening, empathy, and adapting therapeutic approaches to meet each client's unique needs. Impact made through aiding clients in achieving significant improvements in mental health and overall well-being.
Overview
9
9
years of professional experience
Work History
Mental Health Aide
Mental Health First Aid
Macomb, MI
10.2018 - Current
Developed strong relationships with clients built on trust and respect.
Developed strategies to help clients manage their symptoms successfully.
Provided crisis intervention services during times of distress or emergency situations.
Educated clients on a variety of topics such as stress management techniques, relaxation methods, nutrition guidelines and lifestyle changes.
Provided emotional support and counseling to individuals with mental health issues.
Actively listened to clients in order to provide support and understanding.
Utilized de-escalation techniques to manage and prevent patient crises effectively.
Implemented stress-reduction techniques to promote patient relaxation and well-being.
Shift Leader
Buffalo Wild Wings
Washington Township, Michigan
12.2016 - Current
Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Adhered to all health code regulations while preparing food items for customers.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Assisted in training new employees on shift operations.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Monitored employee performance to ensure compliance with company policies and procedures.
Monitored employee performance and provided feedback for improvement.
Delegated tasks to employees and monitored activities and task completion.
Education
Master of Arts - Clinical Mental Health Counseling
Wayne State University
Detroit, MI
08-2026
Bachelor of Science - Psychology
Wayne State University
Detroit, MI
12-2023
Associate of Arts - Psychology
Macomb Community College
Warren, MI
05-2020
Skills
Crisis intervention
Behavioral assessment
Client education
Patient observation
Conflict resolution
Emotional support
Mental health counseling
Group therapy
Psychoeducation delivery
Grief counseling
Individual therapy
DSM-5 Utilization
Family therapy
References
Benjamin Rygwelski ( General Manager) Mr. Rygwelski supervised my work over a period of 7 years. Benjamin observed my growth, trusted me with higher level of responsibilities, and collaborated together to build an environment for success.
Paulina Multhaupt ( Professor at Macomb Comm College) Professor Multhaupt supported my passion in my pursuit in counseling. Paulina recognized potential in me while completing her course in abnormal psychology and aided me in my educational profession.
Jake Rowland ( Mentor) Mr. Rowland has acted as my mentor throughout my journey in obtaining my masters and setting me up for the future. Mr. Rowland has provided me critical knowledge to position myself for success.
Timeline
Mental Health Aide
Mental Health First Aid
10.2018 - Current
Shift Leader
Buffalo Wild Wings
12.2016 - Current
Master of Arts - Clinical Mental Health Counseling