Robert Henning
Houston,TX
Summary
Ambitious young professional seeking a Sales position with room for career growth. Brings relevant skills for position, focus on teamwork and dedication to quality. Ready for professional challenges and eager to work with established team.
Overview
6
6
years of professional experience
Work History
Customer Development Representative
Power Home Remodeling
06.2023 - 10.2023
- Built relationships with customers and community to promote long term business growth.
- Contributed to team objectives in fast-paced environment.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Presented professional image consistent with company's brand values.
Lead Generation Manager
Peak Home Performance
08.2021 - 06.2023
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approach.
- Built and managed relationships with multiple stores.
- Increased total leads by 102% year to date.
- Increased lead per hour by 66%.
- Increased revenue by 24% year to date.
Sales Associate
Sportsman's Warehouse
07.2017 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Marketing
University of Colorado At Colorado Springs
Colorado Springs, CO12.2021
Skills
- Experience with Power BI and SPSS
- Google ads and HubSpot Certified
- Issue and Complaint Resolution
- Time Series Forecasting
- Data and Trend Forecasting
- Employee Coaching and Motivation
Timeline
Customer Development Representative
Power Home Remodeling
06.2023 - 10.2023
Lead Generation Manager
Peak Home Performance
08.2021 - 06.2023
Sales Associate
Sportsman's Warehouse
07.2017 - 02.2021
Bachelor of Science - Marketing
University of Colorado At Colorado Springs
Similar Profiles
Michael McGillinMichael McGillin
Scrum Master at Power Home RemodelingScrum Master at Power Home Remodeling
Kristian Borja HowardKristian Borja Howard
Remodeling Consultant at Power Home RemodelingRemodeling Consultant at Power Home Remodeling
Lance TiptonLance Tipton
Director Of Customer Development at Power Home RemodelingDirector Of Customer Development at Power Home Remodeling