Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

ROBERT HERNANDEZ

Manhattan,USA

Summary

Energetically leveraged front-of-house operations and exceptional communication skills at Gregory's Coffee, enhancing customer satisfaction through proactive service. Demonstrated persuasive sales abilities and effective team collaboration, significantly contributing to a seamless and dynamic work environment. Fluent in english, adept at multitasking and maintaining high standards of cleanliness and organization. Committed to ensuring smooth and efficient operations, contributing to seamless guest experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Valet

SP+ Parking
06.2025 - 08.2025
  • Maintained cleanliness of work sites, parking spaces, and guest services stations.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.

Barista

GREGORYS COFFEE
03.2023 - 06.2025
  • Operated cash registers and handled cash and card transactions.
  • Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
  • Showed aptitude in multitasking multiple orders at once while maintaining accuracy in product quality.
  • Maintained clean and healthy environment by following proper safety and sanitation regulations.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Concessions Worker

AMC THEATERS
01.2023 - 03.2023
  • Performed daily maintenance tasks such as sweeping floors, wiping counters.
  • Worked collaboratively with other employees to ensure smooth operations during peak hours.
  • Demonstrated strong organizational and multitasking skills while managing multiple responsibilities simultaneously.
  • Utilized problem solving skills to address challenging situations effectively.

Education

High School Diploma -

Manhattan High School At Beacon
New York, NY
08.2024

Skills

  • Flexible Schedule
  • Front of House Operations
  • Available Weekends
  • Team Collaboration
  • Conversant in english
  • Persuasive Sales
  • Excellent Communication

Certification

Drivers license

Awards

Multiple Boy Scout awards including knot tying, surviving outdoors, and finally working together with fellow Boy Scouts., Billiards Awards, and Patches for 9 ball pool.

Timeline

Valet

SP+ Parking
06.2025 - 08.2025

Barista

GREGORYS COFFEE
03.2023 - 06.2025

Concessions Worker

AMC THEATERS
01.2023 - 03.2023

High School Diploma -

Manhattan High School At Beacon

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