ROBERT HESTER

• Completed full building and grounds patrols to spot and investigate concerns.
• Assisted visitors and customers to provide directions, answer questions and meet requests.
• Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
• Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
• Completed detailed incident reports to provide accurate documentation of security events for future reference.
• Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.

• Coordinated staff assignments, contributing to a well-organized and smoothly-run operation.
• Enhanced event experiences by expertly coordinating venue logistics and accommodations.
• Collaborated with vendors to ensure seamless event execution, resulting in positive feedback from clients.
• Adhered to safety regulations during all events, minimizing risk and ensuring guest comfort throughout their stay at the venue.
• Assisted in marketing efforts to promote the venue as a premier destination for various types of events.
• Addressed client concerns promptly, fostering trust in the quality of service provided at the venue.
• Trained new team members on company policies and best practices ensuring consistency across all Venue Coordinator roles.

gathering the products a customer has ordered, packaging the order appropriately, and shipping or providing the order to the customer at the time of pickup.