Robert Hill

• Executed strategic plans aligning with organizational vision.
• Directed initiatives to improve operational efficiency across departments.
• Negotiated contracts with vendors for services, products, and supplies, ensuring favorable terms.

GM @ 8356 Venice, AGM @ 8205 Fort Myers and 8203 Port Charlotte

• Directed daily operations to optimize store performance and enhance customer satisfaction.
• Managed staff schedules to ensure adequate workforce coverage aligned with business needs.
• Resolved customer complaints promptly while upholding high service delivery standards.
• Trained employees on policies, procedures, and specific job duties.
• Established effective communication channels with staff to promote operational efficiency.
• Administered employee discipline through verbal and written warnings as necessary.