Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Robert Holland

Robert Holland

St. Petersburg,FL

Summary

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Insurance Agent

Bankers Life and Casualty
06.2023 - 08.2025
  • Developed customized insurance plans tailored to client needs and financial goals.
  • Licensed with the state to educate clients on coverage options, benefits, and policy details to ensure informed decisions.
  • Built strong client relationships through effective communication and exceptional customer service skills.


Sales Associate

Lokey Automotive Group
05.2021 - 06.2023
  • Cultivated strong customer relationships through effective communication and active listening techniques.
  • Demonstrated in-depth product knowledge to assist customers in selecting vehicles that meet their needs.
  • Consistently exceeded sales targets through effective communication and negotiation skills.

Restaurant Managing Partner

Jimmy Hula's
04.2019 - 05.2021
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Developed and implemented staff training programs to enhance service quality.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.

Server

Coconuts
04.2015 - 03.2019
  • Delivered exceptional customer service in a high-volume, fast paced restaurant, coordinating team members ensuring guest satisfaction and repeat business.
  • Managed multiple tables efficiently during peak hours, enhancing workflow and service speed.
  • Delivered polished, fine-dining service in a relaxed beach setting, expertly presenting and describing 10–15 nightly chef’s specials while coordinating with two busy kitchens to ensure seamless, high-volume service.

Server Manager/Restaurant General Manager

Sweet Nectar Charcoal Grill & Spirits
01.2012 - 04.2015
  • Advanced from server manager to general manager, overseeing daily operations and leading a team of servers, bartenders, and kitchen staff in a high-end tapas-style dining concept.
  • Directed innovative menu rollouts and unique craft cocktail programs, collaborating with chefs and mixologists to showcase seasonal, globally inspired recipes.
  • Optimized guest experience by training staff on detailed tapas pairings and elevated service standards, driving repeat business and positive reviews.

Server

Wild East Pan Asian Bistro
03.2009 - 01.2012
  • Delivered attentive table service and guided guests through a diverse Asian-Fusion menu
  • Promoted to Lead Server after one year for consistently outstanding service, product knowledge, and team mentorship
  • Supported management with training new servers and setting performance standards.

Food Runner/Lead Busser

H2O Cafe
03.2008 - 03.2009
  • Delivered food orders efficiently to ensure timely service and customer satisfaction.
  • Collaborated with kitchen staff to maintain smooth workflow during peak hours.
  • Maintained cleanliness and organization of dining areas and service stations.

Education

High School Diploma -

Palm Harbor High School University
Palm Harbor, FL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Professional appearance
  • Safe food handling
  • Menu memorization
  • High volume dining

Certification

  • Licensed Insurance Agent 2-15 - Since 2023

Interests

  • Cooking
  • Backpacking and Hiking
  • Food Tourism
  • Historical Exploration
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Mindfulness Practices
  • Gym Workouts
  • Reading

Timeline

Insurance Agent

Bankers Life and Casualty
06.2023 - 08.2025

Sales Associate

Lokey Automotive Group
05.2021 - 06.2023

Restaurant Managing Partner

Jimmy Hula's
04.2019 - 05.2021

Server

Coconuts
04.2015 - 03.2019

Server Manager/Restaurant General Manager

Sweet Nectar Charcoal Grill & Spirits
01.2012 - 04.2015

Server

Wild East Pan Asian Bistro
03.2009 - 01.2012

Food Runner/Lead Busser

H2O Cafe
03.2008 - 03.2009

High School Diploma -

Palm Harbor High School University

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Robert Holland