Robert Hoover
Auburn,GA
Overview
19
19
years of professional experience
Work History
Operations Coordinator
TSC Construction
Alpharetta, GA
01.2024 - 05.2024
- Sourced cost-effective materials from various vendors for production.
- Played a key role in the organization and execution of operational processes.
- Coordinated interdepartmental communication to optimize operations.
- Maintained accurate records of operational activities.
- Collaborated with subordinate managers, assessing needs and optimizing activities.
- Planned delivery routing, optimized team workflows, and implemented promotional initiatives.
- Forecasted projected resource requirements through assessment of upcoming projects.
- Established strong connections and collaborations with executives and industry professionals.
Operations Manager
Elite Traffic Services
Buford, GA
10.2023 - 01.2024
- Worked closely with project managers to prioritize tasks according to importance and urgency levels.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Resolved scheduling disputes between internal stakeholders in an effective manner.
- Maintained accurate records of all tasks completed by the team.
- Created, updated, and monitored project schedules for multiple departments.
- Performed data entry into computer systems for tracking purposes.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Maintained positive working relationship with fellow staff and management.
Procurement Specialist
Elite Traffic Services
Buford, GA
03.2022 - 10.2023
- In cooperation with supervisors and managers, attended to timely completion of daily work assignments.
- Collaborated with fellow movers during loading of heavy equipment to mitigate potential accidents.
- Evaluated work orders prior to initiation for prompt material acquisition and adherence to deadlines.
- Implemented innovative methods to optimize procurement processes.
- Worked closely with cross-functional teams to understand product needs and ensure timely order fulfillment.
- Prepared Requests For Proposals to elicit bids from vendors.
- Maintained accurate records of important data such as purchases and pricing in company databases.
- Determined best value offerings by assessing supplier quotations.
- Identified opportunities for process improvement within the procurement cycle.
Driver, Warehouse Orders
Elite Traffic Services
Buford, GA
07.2021 - 03.2022
- Adhered to all applicable traffic laws while operating commercial vehicles.
- Operated pallet jacks to move inventory within the warehouse.
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes.
- Communicated customer orders accurately to warehouse staff for order fulfillment.
- Delivered goods to specified destinations in a timely manner.
- Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Processed daily inventory receipts and quantities of supplies.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
1st Assistant Manager
QuikTrip
Atlanta, GA
06.2005 - 07.2021
- Provided excellent customer service to ensure customer satisfaction.
- Coordinated inventory management processes including ordering, stocking and tracking supplies.
- Assisted store manager in hiring and training new employees.
- Provided feedback to employees on performance improvement opportunities.
- Conducted weekly meetings with team members to discuss customer service issues.
- Implemented promotional campaigns designed to increase product visibility and sales.
- Created monthly reports summarizing operational results, progress towards goals and departmental budget information.
- Oversaw cash register operations including opening and closing registers, balancing drawers and resolving discrepancies.
- Analyzed financial data to identify areas of cost savings or increased profitability.
- Supervised staff to ensure efficient operation of the store.
Education
High School Diploma -
Mill Creek High School
Hoschton, GA05-2007
Some College (No Degree) - Architectural And Building Technology
Southern Polytechnic State University
Marietta, GABBA - Business Administration And Management
Gwinnett Technical College
Lawrenceville, GASkills
- Reliable
- Quick Learner
- Cost-reduction strategies
- Quality assurance and control
- Project Scheduling
- Conflict Mediation
- Payroll Administration
- Risk Management
- Inventory Oversight
- Process Implementation
- Forecasting
- Logistics Coordination
- Customer Relations
- Compliance Management
- Staff Supervision
- Warehouse Operations
Accomplishments
- Driven to succeed during the Excalibur Project which included completing over 300 macro-cellular telecom sites across the project and completing the project with over 26 million in net profit by end of project.
- Successfully reduced site BOMs regarding cost and also navigated a downward economy to procure needed materials and personnel.
- Rose through the ranks at QuikTrip from part-time clerk to manager while learning and implementing company practices and proven systems to continue customer satisfaction and business growth.
Timeline
Operations Coordinator
TSC Construction
01.2024 - 05.2024
Operations Manager
Elite Traffic Services
10.2023 - 01.2024
Procurement Specialist
Elite Traffic Services
03.2022 - 10.2023
Driver, Warehouse Orders
Elite Traffic Services
07.2021 - 03.2022
1st Assistant Manager
QuikTrip
06.2005 - 07.2021
High School Diploma -
Mill Creek High School
Some College (No Degree) - Architectural And Building Technology
Southern Polytechnic State University
BBA - Business Administration And Management
Gwinnett Technical College
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