Robert Hyche
Systems, Programming, Technology
Port St Joe,FL
Summary
Versatile Information Technology Consultant with over 20 years helping companies optimize IT spending and exploit technical assets. Proponent of macro-level approaches to IT asset management. Skilled at analyzing and enhancing systems, infrastructure and frameworks to accelerate progress toward business goals.
Overview
44
44
years of professional experience
37
37
years of post-secondary education
Work History
Information Technology Consultant
Consulting
Port St Joe, FL
07.2014 - Current
- Managed infrastructure upgrades, analysis and resolution of end user hardware and software issues.
- Facilitated IT enterprise architecture across organization's enterprise transformation programs.
- Provide Project Management assistance in Software Implementations for clients.
- Directed IT services, counseled executives and collaborated with senior management on strategic planning.
- Provided solutions aligned with various Software architectures and businesses needs. Software products include Tigerpaw, Quickbooks, Zoho, Eaglesoft, and Hawksoft.
- Liaised with facilities personnel to manage security and infrastructure expansion, data center modifications, equipment placement, power management and cooling.
- Partnered across organization to design solutions with the Point of Sale platform to deliver optimal path for key business initiatives.
- Led functional and technical support for implementation of software applications and enhancements.
- Develop and maintain web-sites for clients as needed.
Ministry and Technology
FBC Trussville
Trussville, AL
01.2008 - 01.2014
- Managed the network for a large Church campus.
- Upgraded computer and network equipment while moving the technology team further into the current trends with better video, improved sound, and more stringent security.
- Served as Singles Minister and led various other ministries at the church.
- Began an online streaming service that still receives several hundred views each week.
- Developed and implemented a new website for the church and organized a team to maintain it.
- Brought the church into social media and oversaw online marketing and SEO efforts.
- Produced and maintained podcasts, online sermons, and online services for FBCT.
- Implemented and maintained multi-screen video-walls at the Church Campus.
- Aided in the week-to-week production of the Worship Service.
- Worked to improve processes with Accounting and Ministry with Staff and Assistants.
- Implemented new check-in security system at the campus which led to changes in security processes which included sign-in and sign-out procedures for children, parents and visitors.
- Created and maintained safe and nurturing environment for children.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Analyzed revenue and program cost data to determine budget priorities.
- Led, implemented, and monitored IT infrastructure changes during major construction of a new building on campus.
Project Management Consultant
Self-employeed
Trussville, AL
01.2005 - 01.2014
- In addition to my Seminary education and ministry schedule, I continued to consult for various companies in business process improvement, accounting/inventory software, and technology implementation.
- Provided consulting to Progress Rail Services in the area of Sarbanes-Oxley compliance and oversight in developing corporate controls. I also continued to provide information and insight on Data Governance for the company for a time after leaving Progress Rail Services.
- Developed websites and small programs for smaller companies.
- Taught classes part-time in the areas of project management and organizational behavior. Specifically, I taught Introduction to Management for IT and Introduction for Organizational Behavior.
Faculty Facilitator / Teacher
University of Phoenix Online, University of Phoenix
01.2002 - 01.2005
- Encouraged class discussions by building discussions into lessons, actively soliciting input, asking open-ended questions and using techniques to track student participation.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Shifted between informal and formal methods of teaching to create multi-layered web of learning incorporating experiments, practical activities, discussions and projects into lessons.
- Taught an introduction to Project Management and Organizational Behavior.
Senior Project Manager and Application Director
Progress Rail Services, Progress Rail Services Corporation
Albertville, AL
01.2001 - 01.2005
- During this phase, participated more with upper management in budgeting, sales, and acquisition of other companies.
- Advised management on the implementation of corporate controls for Sarbanes-Oxley.
- Participated in three buyouts and sells of the Corporation by providing management with reporting necessary for the acquisition and sell of the Corporation.
- Participated in Corporate sales initiatives as a liaison between Manufacturing/Inventory/Accounting and the customer(s) so that the corporation knew how to more smoothly align its business with the customer’s fulfillment policies.
- Hired and managed consultants, contractors and sub-contractors to complete project tasks.
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- Adhered to budget requirements with excellent planning and consistent expense monitoring.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Reported regularly to managers on project budget, progress and technical problems.
- Maintained open communication by presenting regular updates on project status to customers.
- Traveled to other company locations for temporary assignments, meetings or training..
Implementation Project Manager
Progress Rail Services
Albertville, AL
01.1995 - 01.2001
- Initiated and led the purchase of an Enterprise Resource Planning (ERP) for the company. Baan ERP and Oracle Database was chosen.
- Argued for and led in the formal development of processes and procedures for the purpose of implementation and sustainment.
- Led a team of over 50 people (employees and consultants) responsible for the development, deployment, and sustainment of mission-critical systems which included Baan ERP and in-house Internet Applications.
- Managed the multi-national project for the implementation of the Baan ERP system.
- Managed all aspects of the Baan System including Oracle database, Baan development system, Financial implementation (Accounts Payable, Receivable, Collections, etc.), Financial Integrations, Sales Orders, Purchase Orders, Inventory, and Manufacturing.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
- Supported business continuity and disaster recovery.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Documented specialized data and requirements to address business demands.
- Maintained licensing contracts with vendors.
- Created implementation methodologies to control project costs and meet deadlines.
- Negotiated prices and finalized technology solutions for over $5 million in IT assets for new data centers and software.
- Worked yearly with internal audit and led remediation efforts for identified deficiencies.
Systems Support Specialist, Programmer, Systems Analyst, and Programming Manager
Datahouse
Birmingham, AL
01.1987 - 01.1995
- Performed technical support and troubleshooting services to optimize system performance.
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Developed and integrated an early version of and Electronic Data Interchange (EDI) system for the FACTS Accounting system.
- Programming skills included Business Basic, C+, and the language behind the Navision product (now Microsoft Dynamics Navision).
- Delivered in-depth Navision training, imparting knowledge of best practices for protecting data and minimizing errors.
Education
Bachelor of Science - Computer Science
Towson State University (now Towson University)
Towson, MD 09.1983 - 08.1987
MBA - Business
University of Alabama
Tuscaloosa, AL 01.1994 - 05.2022
Master of Divinity - Religion
Beeson Divinity School, Samford University
Birmingham, AL 01.2004 - 05.2008
Skills
Solution development
Business planning
Technical installations
Security planning
Requirements analysis
Product development
Client relationship management
Timeline
Information Technology Consultant
Consulting
07.2014 - Current
Ministry and Technology
FBC Trussville
01.2008 - 01.2014
Project Management Consultant
Self-employeed
01.2005 - 01.2014
Master of Divinity - Religion
Beeson Divinity School, Samford University
01.2004 - 05.2008
Faculty Facilitator / Teacher
University of Phoenix Online, University of Phoenix
01.2002 - 01.2005
Senior Project Manager and Application Director
Progress Rail Services, Progress Rail Services Corporation
01.2001 - 01.2005
Implementation Project Manager
Progress Rail Services
01.1995 - 01.2001
MBA - Business
University of Alabama
01.1994 - 05.2022
Systems Support Specialist, Programmer, Systems Analyst, and Programming Manager
Datahouse
01.1987 - 01.1995
Bachelor of Science - Computer Science
Towson State University (now Towson University)
09.1983 - 08.1987