Overview
Work History
Education
Skills
Timeline
Generic

ROBERT JACKSON

New York

Overview

6
6
years of professional experience

Work History

Sr Service Agent

Fedex Express
Bronx
06.2023 - 03.2025
  • Job Duties
    Provides accurate information and assistance to customers, which includes responding to inquiries, problem-resolution and selling of company services. Performs administrative support functions necessary for efficient station operations. Performs other duties as assigned. Ability to operate computer terminal. Ability to lift 50 Lbs. Ability to maneuver packages of any weight above 50 lbs. With appropriate equipment, and/or assistance from another person. Good human relations and communications skills.

Construction Flagger

Positive Workforce
New York
04.2021 - 06.2023
  • Stood watch over high-traffic intersections during rush hour periods.
  • Prevented unauthorized access into restricted work areas by controlling vehicle entry points.
  • Directed traffic around construction sites using hand signals, flags, and signs.
  • Assisted with directing vehicles through detours when necessary.
  • Educated pedestrians on proper crossing procedures within designated work zones.

Cleaning Crew

Q Cleaning
New York
01.2019 - 04.2021
  • Vacuumed carpets, furniture, and upholstery.
  • Transported waste to designated disposal sites according to safety protocols.
  • Dusted furniture, fixtures, and other surfaces.
  • Emptied trash cans and replaced liners.
  • Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
  • Swept and mopped floors in public areas.

Education

Some College (No Degree) - Business Administration

Clinton Community College
Plattsburgh, NY

Skills

  • Customer service
  • Problem resolution
  • Administrative support
  • Conflict management
  • Sales techniques
  • Communication skills

Timeline

Sr Service Agent

Fedex Express
06.2023 - 03.2025

Construction Flagger

Positive Workforce
04.2021 - 06.2023

Cleaning Crew

Q Cleaning
01.2019 - 04.2021

Some College (No Degree) - Business Administration

Clinton Community College

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ROBERT JACKSON