Robert Jacobsen
Tacoma,WA
Summary
Dynamic security professional with experience at the Puyallup Tribe of Indians, skilled in incident reporting and ensuring safety. Proven ability to provide exceptional customer service while maintaining a secure environment. Adept at report writing and collaborating with teams to enhance safety protocols, fostering a welcoming atmosphere for all visitors.
Overview
47
47
years of professional experience
Work History
Security Officer
Puyallup Tribe of Indians
06.2025 - 07.2025
- Monitored premises to ensure safety and security for staff and visitors.
- Conducted regular patrols to identify and address potential hazards.
- Responded promptly to incidents, ensuring effective resolution and reporting procedures.
- Assisted in enforcing rules and regulations to maintain a secure environment.
- Provided exceptional customer service while addressing visitor inquiries and concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Customer Service Representative
Lowes Home Improvment
12.2022 - 12.2024
- Assisted customers with product selection and project planning to enhance home improvement experiences.
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Maintained knowledge of current promotions, products, and services to provide informed recommendations.
- Processed transactions accurately using point-of-sale systems for seamless checkout experiences.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales. Loaded and unloaded trucks with a forklift, stocked materials on shelves as needed with same forklift.
School Custodian
Pierce County Skill Center
09.2005 - 06.2006
- Maintained cleanliness and hygiene standards across school facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, efficiently.
- Assisted in setup and breakdown of events within school premises.
- Monitored inventory levels of cleaning supplies and equipment for optimal use.
- Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Journeyman Carpenter
Local #470
06.1978 - 05.2000
- Constructed frameworks and structures using various carpentry tools and techniques.
- Interpreted blueprints and technical drawings to execute precise measurements and cuts.
- Collaborated with team members to complete projects within established timelines.
- Implemented safety protocols to maintain a secure work environment on job sites.
- Demonstrated versatility as a journeyman carpenter with experience in both rough framing and finish work across diverse construction environments.
- Installed and repaired woodwork, millwork and cabinetry.
- Conducted detailed measurements and calculations for accurate material estimation, minimizing waste during construction.
- Skilled in reading blueprints, schematics, and specifications to ensure accurate construction according to design plans.
- Collaborated with architects, engineers, and other team members for seamless project completion.
- Discarded debris and disposed waste to maintain cleanliness and quality standards.
- Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Education
Certificate of Technical Studies - Industrial Electronics
Bates Technical College
Tacoma, WA01-1986
Journeyman - Carpentry
Bates Technical College
Tacoma, WA06-1978
Skills
- Report writing
- Incident reporting
- General security
Timeline
Security Officer
Puyallup Tribe of Indians
06.2025 - 07.2025
Customer Service Representative
Lowes Home Improvment
12.2022 - 12.2024
School Custodian
Pierce County Skill Center
09.2005 - 06.2006
Journeyman Carpenter
Local #470
06.1978 - 05.2000
Certificate of Technical Studies - Industrial Electronics
Bates Technical College
Journeyman - Carpentry
Bates Technical College