Robert Janda Jr.
Chandler ,AZ
Summary
At Farmers Insurance Agency, I spearhead operations, ensuring compliance and enhancing brand visibility through innovative marketing. My leadership in claims management and customer relations significantly boost client retention. Skilled in policy analysis and fostering team collaboration, excel in creating tailored insurance solutions, demonstrating a unique blend of strategic insight and interpersonal skills. Possesses versatile skills in project management, problem-solving, and collaboration. Brings strong commitment to quality and success.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Insurance Agency Owner
Farmers Insurance Agency
01.1992 - Current
- Ensured compliance with all federal/state regulations as well as company policies while managing daily operations of the insurance agency.
- Boosted agency visibility through targeted marketing campaigns, enhancing brand awareness and attracting new customers.
- Responded promptly to customer inquiries, addressing concerns and providing knowledgeable guidance on various insurance matters.
- Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
- Conducted periodic reviews of client's insurance portfolios to identify gaps in coverage and offer appropriate solutions.
- Managed all aspects of the insurance claims process, ensuring prompt resolution and optimal outcomes for clients.
- Collaborated with underwriters in creating customized insurance packages suited to the specific requirements of both individual and corporate clientele.
- Led efforts to maintain a positive work environment that fostered employee engagement, collaboration, and job satisfaction.
- Developed and maintained valuable relationships with realtors, brokers, and agency partners through consistent networking efforts.
Education
Bachelor of Science - Business Management
Arizona State University
Tempe, AZSkills
- Policy analysis
- Claims management
- Small business operations
- Customer relations
- Risk assessment
- Business retention
- Sales leadership
Certification
Arizona Department of Insurance property and casualty (P&C) license
Arizona Department of Insurance life and health license
Timeline
Insurance Agency Owner
Farmers Insurance Agency
01.1992 - Current
Bachelor of Science - Business Management
Arizona State University
Similar Profiles
Tina ReedTina Reed
Licensed Insurance Producer/CSR at FARMERS INSURANCE AGENCY/NAZE PERRY INSURANCE AGENCYLicensed Insurance Producer/CSR at FARMERS INSURANCE AGENCY/NAZE PERRY INSURANCE AGENCY
Gretchen McFaddenGretchen McFadden
Customer Service Representative Assistant at Farmers Insurance - Skipper Insurance AgencyCustomer Service Representative Assistant at Farmers Insurance - Skipper Insurance Agency
Joey RembiszJoey Rembisz
Insurance Producer at Farmers Insurance AgencyInsurance Producer at Farmers Insurance Agency
Jackie CreverJackie Crever
Insurance Agency Owner at Farmers Insurance AgencyInsurance Agency Owner at Farmers Insurance Agency
Marcy GielniakMarcy Gielniak
Due Diligence Consultant at Wells FargoDue Diligence Consultant at Wells Fargo