Robert Jenkins
Summary
Energetic professional with documented success in managing retail sales, inventory control and advertising. Well-versed in running successful retail store, including opening and closing procedures. Talented at motivating employees to performance excellence.
Overview
45
45
years of professional experience
1981
1981
years of post-secondary education
1
1
Certification
Work History
Retail Sales Manager
Advance Auto Parts
Little Rock
06.2021 - 10.2024
- Led team in delivering exceptional customer service and product knowledge.
- Managed daily operations to ensure smooth store performance and efficiency.
- Trained staff on inventory management and merchandising best practices.
- Resolved customer complaints effectively to enhance satisfaction and loyalty.
- Closed store, balanced cash and made deposits.
- Improved profitability by executing daily, weekly, and monthly floor plan changes.
Regional Manager
Navistar International Corp
Littlerock
01.2000 - 01.2021
- Managed regional operations to improve efficiency and streamline processes.
- Led team training sessions to enhance product knowledge and customer engagement.
- Coordinated inventory management to ensure optimal stock levels and timely replenishment.
- Analyzed market trends to identify opportunities for product positioning and pricing strategies.
- Made sales calls with team with high profile customers
Small Business Owner
Advance Specialties
Russellville
01.1987 - 11.1999
- Managed daily operations of business, overseeing staff and customer interactions.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Handled financial transactions, maintaining accurate records of expenses and revenues.
- Trained new employees on company policies and customer service standards.
- Resolved customer complaints promptly, fostering trust and loyalty among clientele.
- Oversaw daily operations of small business including customer service and financial management.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Participated in local community activities to promote the brand's visibility and reputation.
Petty Officer Second Class
United States Navy, USN
San Diego
08.1979 - 09.1986
- Supervised equipment maintenance and repair for operational readiness.
- Conducted inspections to ensure compliance with safety regulations.
- Trained new personnel on procedures and equipment usage.
Education
Associate of Science - Business Major
Santa Barbara City College
Santa Barbara, CA 08.1984 - 05.1986
Carpinteria High School
Carpinteria, CASkills
- Customer relationship management
- Sales forecasting
- Visual merchandising
- Inventory management
- Team leadership
- Market analysis
- Problem solving
- Strategic planning
- Decision-making
- Customer service
Certification
- Graduate of Dale Carnegie leadership and management 26 week course
- Graduate Navistar corporation business and sales courses
Timeline
Retail Sales Manager
Advance Auto Parts
06.2021 - 10.2024
Regional Manager
Navistar International Corp
01.2000 - 01.2021
Small Business Owner
Advance Specialties
01.1987 - 11.1999
Associate of Science - Business Major
Santa Barbara City College
08.1984 - 05.1986
Petty Officer Second Class
United States Navy, USN
08.1979 - 09.1986
Carpinteria High School