Robert Johnson
Landover,MD
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 15 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. Diligent problem-solver with resourceful approach to challenges and organized style.
Overview
12
12
years of professional experience
Work History
Lead Technician
Cushman And Wakefield
08.2018 - Current
- Ensure condition of community grounds are clean, safe and cleared of any debris, trash or weather related matters.
- Proactively fix and repair items as identified and as reported by residents.
- Participating in all maintenance projects and after-hours emergency work.
- Troubleshooting appliances and other technical issues.
- Other duties as assigned or requested.
- Daily Inspections
Lead Technician
Greystar
08.2015 - 08.2018
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Ensure condition of community grounds are clean, safe and cleared of any debris, trash or weather related matters.
- Proactively fix and repair items as identified and as reported by residents.
- Participating in all maintenance projects and after-hours emergency work.
- Troubleshooting appliances and other technical issues.
- Other duties as assigned or requested.
- Daily Inspections
Lead Technician
Finesa Management
08.2011 - 08.2015
- Mentored junior technicians in maintenance, repair and reporting duties.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Adhered to established policies and standards to safely complete projects.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Ensure condition of community grounds are clean, safe and cleared of any debris, trash or weather related matters.
- Proactively fix and repair items as identified and as reported by residents.
- Participating in all maintenance projects and after-hours emergency work.
- Troubleshooting appliances and other technical issues.
- Other duties as assigned or requested.
Education
GED -
Central High School
Capitol Heights, MDSkills
- Blueprint Reading
- Remote Support Management
- Site Surveys
- System Imaging
- OSHA Standards and Codes
- Team Scheduling
- Handytrack system
- Mechanical Troubleshooting
- Water Extraction
- AC and Heating
- Electrical
- Tub Glazing
Timeline
Lead Technician
Cushman And Wakefield
08.2018 - Current
Lead Technician
Greystar
08.2015 - 08.2018
Lead Technician
Finesa Management
08.2011 - 08.2015
GED -
Central High School