Summary
Overview
Work History
Education
Skills
Timeline
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Robert Jones

Maryland,NY

Summary

With over 40 years in the transportation and logistics industry I have been constantly challenged to create new opportunities or improve on existing ones thru optimizing daily operations and thru seamless communication between management, drivers and customers. I have negotiated and implemented TL and LTL rates and oversaw consolidation efforts along with implementing route planning to minimizing LTL delivery times and driver downtime, best managing company resources while building on driver and customer relationships.

A strong focus on team collaboration and achieving results, known for reliability and adaptability to changing needs.

Overview

43
43
years of professional experience

Work History

Operations Dispatch

Target Interstate/ Target Intermodal Systems
07.1991 - Current
  • Developed working relationships with external partners such as on boarding carriers and cold calling shipping companies to grow revenue and expand coverage to ensure proper freight flows and efficient transportation.
  • Implemented and managed communications between drivers and dispatch to ensure timely deliveries and improve customer satisfaction.
  • Negotiated rates with carriers and customers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Troubleshooting delivery issues while maintaining excellent customer service standards, resolving conflicts efficiently.
  • Spearheaded the development of satellite offices.
  • Participated in ongoing professional development opportunities to stay current on industry trends, best practices, and emerging technologies relevant to the industry.
  • Maximized on-time performance by closely monitoring schedules, reallocating resources, and adjusting routes as needed.

Driver / Dispatcher

C. Stransky Trucking / Bor-Air Nycon
04.1982 - 05.1991
  • Started out as long-haul truck driver transporting dry and refrigerated cargo coast to coast.
  • transitioning in the late 80's from OTR driver to dispatching a 150-truck fleet nationwide.

Education

CDL -

National Tractor Trailer School Liverpool, NY

Certified Transportation Broker

Transportation Intermediaries Association

Skills

  • fluent in order entry, carrier background checks, carrier set up, Insurance Certs & load confirmations
  • experienced in dry TL-LTL & Perishable transportation
  • ability to problem solve and multi task in a fast paced work environment
  • organized and detail orientated
  • rate negotiation with direct and 3rd party suppliers

Timeline

Operations Dispatch

Target Interstate/ Target Intermodal Systems
07.1991 - Current

Driver / Dispatcher

C. Stransky Trucking / Bor-Air Nycon
04.1982 - 05.1991

CDL -

National Tractor Trailer School Liverpool, NY

Certified Transportation Broker

Transportation Intermediaries Association

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