- I enjoy cleaning beaches of trash including Wrightsville and Topsail Beach to keep our oceanfront reputation
Robert Jones
Hampstead
Summary
Dynamic entrepreneur with a robust background in customer service and business planning. Successfully founded a mobile auto-detailing business serving over 400 clients, leveraging negotiation skills and operational efficiency to enhance customer retention and drive growth.
Overview
5
5
years of professional experience
Work History
Owner/Operator
Saltwater Suds
Wilmington, NC
06.2021 - Current
- Founded a mobile auto-detailing venture to serve 400+ clients, achieving over 30% year over year revenue growth through strategic operations and marketing
- Built a 18k+ follower social media presence and established partnerships with 2 local media agencies to drive lead generation and customer retention
- managed scheduling and daily operations for a 3-member team, improving workflow efficiency and maintaining a 95% customer satisfaction rate
Volunteer Coordinator
East Carolina Cancer Hospital
Greenville, NC
10.2024 - 05.2025
- Coordinated volunteer recruitment efforts to enhance community engagement and support services.
- Developed training materials for volunteers, ensuring consistent messaging and expectations.
- Scheduled volunteer shifts, optimizing coverage for hospital events and patient support activities.
Philanthropy Assistant
Mr. Beast Philanthropy
Greenville, NC
08.2024 - 05.2025
- Coordinated fundraising campaigns to support philanthropic initiatives and community projects.
- Developed outreach strategies to enhance donor engagement and retention efforts.
- Managed event logistics for charity events, ensuring seamless execution and participant satisfaction.
- Analyzed donor data to identify trends and optimize fundraising strategies for increased impact.
Yearbook Editor
Topsail High School
Hampstead, NC
08.2022 - 05.2024
- Cultivated strong relationships with school administration, faculty, and staff, fostering a collaborative environment that facilitated smooth coordination between all parties involved in yearbook production.
- Improved production timelines by consistently meeting deadlines for all stages of yearbook development.
- Edited and proofread written materials to ensure clarity and accuracy
- Developed project timelines to meet publication deadlines effectively
Education
Bachelor of Science - Business Administration And Management
University of North Carolina At Wilmington
Wilmington, NC05-2028
Skills
- Operations management
- Documentation and reporting
- Business planning
- Negotiation
- Inventory management
- Customer service
Interests
Timeline
Volunteer Coordinator
East Carolina Cancer Hospital
10.2024 - 05.2025
Philanthropy Assistant
Mr. Beast Philanthropy
08.2024 - 05.2025
Yearbook Editor
Topsail High School
08.2022 - 05.2024
Owner/Operator
Saltwater Suds
06.2021 - Current
Bachelor of Science - Business Administration And Management
University of North Carolina At Wilmington