Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Robert Jones

Hampstead

Summary

Dynamic entrepreneur with a robust background in customer service and business planning. Successfully founded a mobile auto-detailing business serving over 400 clients, leveraging negotiation skills and operational efficiency to enhance customer retention and drive growth.

Overview

5
5
years of professional experience

Work History

Owner/Operator

Saltwater Suds
Wilmington, NC
06.2021 - Current
  • Founded a mobile auto-detailing venture to serve 400+ clients, achieving over 30% year over year revenue growth through strategic operations and marketing
  • Built a 18k+ follower social media presence and established partnerships with 2 local media agencies to drive lead generation and customer retention
  • managed scheduling and daily operations for a 3-member team, improving workflow efficiency and maintaining a 95% customer satisfaction rate

Volunteer Coordinator

East Carolina Cancer Hospital
Greenville, NC
10.2024 - 05.2025
  • Coordinated volunteer recruitment efforts to enhance community engagement and support services.
  • Developed training materials for volunteers, ensuring consistent messaging and expectations.
  • Scheduled volunteer shifts, optimizing coverage for hospital events and patient support activities.

Philanthropy Assistant

Mr. Beast Philanthropy
Greenville, NC
08.2024 - 05.2025
  • Coordinated fundraising campaigns to support philanthropic initiatives and community projects.
  • Developed outreach strategies to enhance donor engagement and retention efforts.
  • Managed event logistics for charity events, ensuring seamless execution and participant satisfaction.
  • Analyzed donor data to identify trends and optimize fundraising strategies for increased impact.

Yearbook Editor

Topsail High School
Hampstead, NC
08.2022 - 05.2024
  • Cultivated strong relationships with school administration, faculty, and staff, fostering a collaborative environment that facilitated smooth coordination between all parties involved in yearbook production.
  • Improved production timelines by consistently meeting deadlines for all stages of yearbook development.
  • Edited and proofread written materials to ensure clarity and accuracy
  • Developed project timelines to meet publication deadlines effectively

Education

Bachelor of Science - Business Administration And Management

University of North Carolina At Wilmington
Wilmington, NC
05-2028

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Negotiation
  • Inventory management
  • Customer service

Interests

  • I enjoy cleaning beaches of trash including Wrightsville and Topsail Beach to keep our oceanfront reputation

Timeline

Volunteer Coordinator

East Carolina Cancer Hospital
10.2024 - 05.2025

Philanthropy Assistant

Mr. Beast Philanthropy
08.2024 - 05.2025

Yearbook Editor

Topsail High School
08.2022 - 05.2024

Owner/Operator

Saltwater Suds
06.2021 - Current

Bachelor of Science - Business Administration And Management

University of North Carolina At Wilmington