Robert Kenworthy
Port Richey
Summary
Experienced with team leadership, inventory management, and customer service. Utilizes strategic planning and staff training to enhance store operations and customer satisfaction. Track record of maintaining high standards and fostering teamwork for optimal results.
Overview
21
21
years of professional experience
Work History
Floor Manager
Ballpark Auctions
06.2023
- Auction setup for maximum exposure.
- Train and supervise team members.
- Unpack and organize product by category.
- Interact with customers in a friendly professional manor.
Property Maintenance/ Customer Service
RK Improvements
06.2016
- Inspect homes and prepare recommended repair list in order to rent or sell home.
- Interact with tenants before, during and after repairs.
- Purchase needed materials to perform the agreed upon repairs and complete repairs.
- Provide a positive environment for tenants during repairs and walk them through the process.
Retail Associate
TJ Maxx
03.2022 - 12.2022
- Accurately process and prepare merchandise for the sales floor.
- Initiate and participate in store recovery as needed throughout the day.
- Keep shelves stocked and organized.
- Greet guests with a positive and friendly attitude.
Motorcycle Sales
Harley-Davidson of New Port Richey
03.2016 - 06.2016
- Greet guests promptly with a friendly attitude.
- Log each guest in CRM system.
- Provide guests with details, features and benefits of each motorcycle.
- Qualify guests for wants, needs and budget.
- Assist and motivate guests to purchase correctly based on comfort and riding ability.
- Perform guest follow up via phone and / or email.
Motorcycle Sales
PJ's Motorcycles
03.2013 - 08.2015
- Greeted guests in a courteous and friendly manner.
- Sold new and pre-owned motorcycles.
- Photograph used motorcycles and posted with title and description on internet.
- Logged potential leads into dealership's CRM system daily.
- Provided a detailed overview of the specific models to customers.
- Motivated customers to purchase proper motorcycle for their ability and budget.
- Maintained showroom environment, including tagging and proper display.
- Maintained clean efficient facilities.
Route Sales
Friend's Oil Company
11.2012 - 01.2013
- Start up company.
- Provided customer service to new accounts and build and maintain rapport.
- Generated and qualified leads.
- Sourced and developed client referrals.
- Prepared sales action plans and strategies.
- Scheduled sales activity.
- Developed and maintained a customer database.
- Developed and maintain sales and promotional materials.
- Planned and conducted direct marketing activities.
- Made sales calls to new clients.
- Developed and make presentations of company products and services to potential clients.
- Negotiated with clients.
- Maintained sales activity records and prepared sales reports.
- Responded to sales inquiries and concerns by phone, electronically or in person.
- Ensured customer service satisfaction and good client relationships.
- Follow up on sales activity.
Auto Parts Depot Manager
Continental Auto Parts
01.2009 - 10.2012
- Operated as route salesman delivering after-market auto parts to body shops.
- Operated as manager within 2 months of hire.
- Responsible for accounts receivable and profit and loss.
- Responsible for hiring, training, and coaching route sales personnel.
- Reviewed delivery routes for maximum efficiency and profit.
- Won back previous customers lost to previous management.
Ad Sales
Full Throttle Magazine
06.2002 - 11.2008
- Visited motorcycle related businesses and sold advertisements.
- Covered motorcycle related events, took photos and wrote up story for publication.
Education
GED -
Washingtonville, HS
Washingtonville, NY06-1974
Skills
- Team leadership
- Client engagement
- Policy implementation
- Effective organizational skills
Timeline
Floor Manager
Ballpark Auctions
06.2023
Retail Associate
TJ Maxx
03.2022 - 12.2022
Property Maintenance/ Customer Service
RK Improvements
06.2016
Motorcycle Sales
Harley-Davidson of New Port Richey
03.2016 - 06.2016
Motorcycle Sales
PJ's Motorcycles
03.2013 - 08.2015
Route Sales
Friend's Oil Company
11.2012 - 01.2013
Auto Parts Depot Manager
Continental Auto Parts
01.2009 - 10.2012
Ad Sales
Full Throttle Magazine
06.2002 - 11.2008
GED -
Washingtonville, HS