Robert Khachatryan
Burbank,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Detail-oriented team player with strong organizational skills.
Overview
3
3
years of professional experience
Work History
Front Desk Team Member
Comfort Care Medical Products
11.2022 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
Pharmacy Cashier
KD Pharmacy
01.2022 - 10.2022
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Used POS system to enter orders, process payments and issue receipts.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
Front Desk Receptionist
Bridges Home Health
01.2021 - 12.2021
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Education
Bachelor of Science - Medical Assistant
Glendale Community College
Glendale, CA09.2027
Skills
- Front Office Support
- Registration Processing
- Hospitality Services
- POS Systems
- Electronic Medical Records
- Medicaid Knowledge
Volunteering
Mission Community Hospital - Volunteer
Shadow Hills Presbyterian Church - Volunteer
Timeline
Front Desk Team Member
Comfort Care Medical Products
11.2022 - Current
Pharmacy Cashier
KD Pharmacy
01.2022 - 10.2022
Front Desk Receptionist
Bridges Home Health
01.2021 - 12.2021
Bachelor of Science - Medical Assistant
Glendale Community College
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