Robert Koonce

HVAC-R Service Technician

Johnson Controls

Corpus Christi, TX

07.2007 - Current

Performed preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
Tested components of heating and cooling systems using specialized tools and equipment.
Diagnosed problems with HVAC-R systems to determine necessary repairs or replacements.
Installed new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
Repaired faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
Replaced worn out parts of HVAC-R systems with new components according to manufacturer instructions.
Created estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
Provided technical support to customers regarding operation and maintenance of their heating and cooling systems.
Identified potential issues with existing HVAC-R systems before they became major problems.
Ensured that all safety standards were followed when performing service on HVAC-R equipment.
Maintained records of customer service calls including type of work performed, time spent on job site, materials used.
Responded quickly to emergency calls from customers whose HVAC-R equipment had broken down unexpectedly.
Verified that the installation site was suitable for the type of system being installed.
Explained proper use and care instructions to customers after completing a repair or installation job.
Inspected ductwork for leaks or blockages prior to installing a new unit.
Ordered necessary parts from suppliers in order to complete jobs efficiently.
Completed detailed reports documenting all service activities related to each job assignment.
Provided recommendations on energy efficient products that could help save money on utility bills.
Followed up with customers after job completion in order to ensure satisfaction with the results.
Serviced units to residential and commercial heating and air conditioning customers.
Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
Wired both line and low voltage to heating and cooling equipment.
Answered service calls to address ventilation, air conditioning and heating system issues.
Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
Conducted brazing, threading pipe and [Type] tasks to complete service calls.
Attended employee meetings and training to learn about new techniques, trends and technologies.
Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
Reported problems with company tools and vehicles to crew foreman for quick resolution.
Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
Maintained and serviced HVAC systems and refrigeration equipment.
Disassembled units, repaired broken components and restored to operating condition.
Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
Adept at reading blue prints of electrical equipment.
Serviced electrical, pneumatic, mechanical and microprocessor controls.
Complied with engineering standards and practices at all times, including cGMPs.
Drafted pre-task plans and JSAs.

Summary

Overview

Work History

HVAC-R Service Technician

Education

Some College (No Degree) - HVAC Installation And Repair

Skills

Affiliations

Certification

Timeline

HVAC-R Service Technician

Some College (No Degree) - HVAC Installation And Repair

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