Robert Krohn
Summary
Proven leader in quality assurance and technical support, I enhanced product integrity at Pall Aerospace through meticulous quality control inspections and innovative problem-solving, leading to a significant reduction in defect rates. Skilled in operating system proficiency and fostering professional growth among teams, my approach consistently delivers superior results and client satisfaction.
Overview
37
37
years of professional experience
Work History
NDT LEVEL 2
Pall Aerospace
New Port Richey, FL
04.2017 - Current
- Led training sessions for junior technicians, fostering a supportive learning environment that encouraged professional growth.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Quality Control Inspector
Pall Aerospace
New Port Richey, FL
01.2010 - Current
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Performed visual inspections and non-destructive tests where appropriate.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Maintained compliance with industry regulations through meticulous record-keeping and documentation of inspection results.
- Collaborated with production staff to establish and meet quality standards
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Identified and documented quality discrepancies for management to develop resolutions.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Ensured the accuracy of measurement tools and equipment by performing regular calibration checks and maintenance.
- Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Updated quality control records and reports.
- Supported lean manufacturing initiatives through consistent monitoring of waste reduction measures during routine inspections.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Recorded inspection and test results on data sheets.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
CNC VALVE GRINDER
Pall Aerospace
New Port Richey, FL
04.2007 - 04.2008
- Supported quality control efforts by performing routine inspections on finished products and adjusting work accordingly to adhere to strict tolerances.
- Streamlined operations by identifying areas for improvement within the grinding process, making necessary adjustments as needed.
- Enhanced safety in the workplace by following established guidelines and procedures for grinder operation.
- Moved finished work to correct staging area for disposition.
- Upheld company standards for cleanliness in the workspace, contributing to an organized and efficient environment conducive to productivity.
- Enhanced productivity through effective communication with supervisors regarding machine performance and potential issues.
- Assessed finished pieces for compliance with standards and removed defective items.
- Sharpened tools as needed to ensure optimal performance during grinding operations, extending tool life.
- Contributed to a reduction in equipment downtime by promptly addressing malfunctions or performance issues.
- Collaborated with team members to optimize workflow processes and meet production deadlines.
- Set up and ran equipment to complete grinding tasks efficiently and within required timeframes.
- Selected tooling to be used in machine operation, utilizing knowledge of machine and production requirements.
- Leveraged fixed or variable measuring instruments to check dimensions and part features.
- Used dry or liquid media to clean or prepare parts and finish operations.
Deburr Technician
Pall Aerospace
New Port Richey, FL
05.2006 - 05.2007
- Increased client satisfaction rates by consistently delivering high-quality components free from defects or imperfections.
- Ensured compliance with company policies regarding safety regulations, resulting in zero accidents or injuries throughout tenure as Deburr Technician.
- Collaborated with team members to complete projects in a timely manner, ensuring customer satisfaction.
- Contributed to overall project success with accurate documentation of completed tasks and time management skills.
- Collaborated effectively with quality control and engineering teams to address any issues or concerns related to part specifications, ensuring the final product met client expectations.
- Reduced production delays by promptly communicating issues or concerns to supervisors and team leads.
- Supported continuous improvement initiatives by actively participating in department meetings and providing valuable feedback regarding process improvements.
- Repaired and maintained equipment, objects or parts using hand tools.
- Ground, sanded or polished objects or parts to correct defects or to prepare surfaces for further finishing using hand tools and power tools.
- Measured and marked equipment, objects or parts to meet grinding and polishing standards.
- Followed drawings, orders and design specifications to perform accurate work.
Owner
KELCO TOOL & MOLD
Hudson, FL
08.1994 - 05.2006
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
PLASTIC MOLD DESIGNER
SEAWAY MOLD & ENGINEERING
Port Richey, FL
08.1992 - 07.1994
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
PLASTIC MOLD MAKER
CUSTOM MOLD & ENGINEERING
Marysville, MI
05.1991 - 07.1992
- Demonstrated keen attention to detail in final inspections, catching defects before they reached the client, maintaining a reputation for excellence in the industry.
- Conducted regular maintenance on specialized tooling, prolonging the lifespan of essential equipment and reducing costs.
- Troubleshot molding issues, implementing corrective actions promptly to minimize downtime and maintain production targets.
- Developed creative solutions for complex molding challenges, resulting in improved product performance and customer satisfaction.
- Contributed to team success by effectively collaborating with colleagues on complex projects and sharing expertise in mold-making techniques.
- Streamlined workflow by organizing workspace, ensuring all necessary tools were readily available for efficient mold making.
- Developed a comprehensive understanding of various mold materials and their properties, enabling the selection of the most appropriate material for each project.
- Enhanced mold quality by utilizing precision measurement tools and equipment for accurate mold fabrication.
- Separated model or pattern from mold and examined mold for accuracy.
- Collaborated with design engineers to develop innovative and high-quality molds, increasing product efficiency.
- Mentored junior team members in advanced molding techniques, fostering an environment of continuous learning and professional growth.
- Increased client satisfaction by consistently delivering high-quality molds within tight deadlines.
- Upheld high quality standards by designing inspection protocols for finished products.
- Minimized waste by accurately measuring mixes and decreasing excess materials.
PLASTIC INJECTION MOLD DESIGNER
Omega Plastics Corporation
Clinton Township, MI
07.1989 - 06.1991
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Developed prototypes for testing and presentation purposes.
- Prepared detailed reports on design progress and performance.
- Developed new product design system to improve efficiency and productivity.
PLASTIC INJECTION MOLD MOLDMAKER
PACER TOOL & MOLD
Marysville, MI
06.1987 - 06.1989
- Contributed to team success by effectively collaborating with colleagues on complex projects and sharing expertise in mold-making techniques.
- Demonstrated keen attention to detail in final inspections, catching defects before they reached the client, maintaining a reputation for excellence in the industry.
- Placed form around molds and separately immersed each half portion of model in plaster or wax.
- Mentored junior team members in advanced molding techniques, fostering an environment of continuous learning and professional growth.
- Enhanced mold quality by utilizing precision measurement tools and equipment for accurate mold fabrication.
- Implemented improvements in mold storage and handling procedures to ensure longevity and prevent damage during transportation.
- Increased client satisfaction by consistently delivering high-quality molds within tight deadlines.
Education
High School Diploma -
Port Huron High School
Port Huron, MI06.1981
Skills
- Technical support expertise
- Operating System Proficiency
- Quality Assurance Testing
Timeline
NDT LEVEL 2
Pall Aerospace
04.2017 - Current
Quality Control Inspector
Pall Aerospace
01.2010 - Current
CNC VALVE GRINDER
Pall Aerospace
04.2007 - 04.2008
Deburr Technician
Pall Aerospace
05.2006 - 05.2007
Owner
KELCO TOOL & MOLD
08.1994 - 05.2006
PLASTIC MOLD DESIGNER
SEAWAY MOLD & ENGINEERING
08.1992 - 07.1994
PLASTIC MOLD MAKER
CUSTOM MOLD & ENGINEERING
05.1991 - 07.1992
PLASTIC INJECTION MOLD DESIGNER
Omega Plastics Corporation
07.1989 - 06.1991
PLASTIC INJECTION MOLD MOLDMAKER
PACER TOOL & MOLD
06.1987 - 06.1989
High School Diploma -
Port Huron High School