Robert Kunz
Missoula,MT
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
Work History
Manager
Exclusive Transportation Of Montana
Missoula, MT
02.2019 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Sales Design Consultant
The Living Room Furniture
Missoula, MT
05.2016 - 03.2019
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong rapport with customers and created positive impression of business.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in the sleep center and all bedding products.
Manager
Mattress King
Tulsa, OK
09.2006 - 12.2012
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Cross-trained existing employees to maximize team agility and performance.
- Managed store organization, maintenance and purchasing functions.
- Trained team members in successful strategies to meet operational and sales targets.
Education
High School Diploma -
Marquand-Zion High School
Marquand, MO05.1980
Skills
- Employee Training
- Inventory Management
- Program Optimization
- Business Leadership
- Cash Management
- Problem Anticipation and Resolution
- Sales Training/Tracking
- Store Merchandising
- Recruiting and Hiring
- Sales Strategies
- Administrative Management
- Customer Service
Employer Contact Information
Exclusive Transportation of Montana: Cecilio Escatel 406-239-1152
The Living Room Furniture Store: Rebecca 703-855-5141
Mattress King: David Holman 479-636-3447 or 3300
Military
United States Navy E4 1980-1989
Advanced Air Launch Weapon Specialist
USS Carl Vinson (CVN-70)
United States Naval Reserves
1989-1993
Timeline
Manager
Exclusive Transportation Of Montana
02.2019 - Current
Sales Design Consultant
The Living Room Furniture
05.2016 - 03.2019
Manager
Mattress King
09.2006 - 12.2012
High School Diploma -
Marquand-Zion High School
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