Dedicated non-emergency transport professional with a strong work ethic, ensuring reliable service and client satisfaction through safe driving practices and effective time management.
Overview
5
5
years of professional experience
Work History
Non Emergency Transport
Self-employed
Cedar Rapids, IA
10.2024 - 01.2026
Provided reliable transport services for clients requiring non-emergency medical appointments.
Ensured timely arrivals and departures, enhancing client satisfaction and service reliability.
Maintained vehicle cleanliness and functionality to comply with safety standards.
Assisted clients with mobility challenges, ensuring safe entry and exit from vehicles.
Customer Service Rep
Colony Brands
Monroe, WI
06.2021 - 12.2021
Resolved customer inquiries using CRM software to enhance satisfaction and retention.
Processed orders efficiently, ensuring accuracy and timely fulfillment in high-volume environment.
Collaborated with team members to identify solutions for escalated issues, improving service quality.
Managed returns and exchanges, adhering to company policies while maintaining customer trust.
Outbound Call Fundraiser
Ruffalo Noel Levitz, LLC
Cedar Rapids, IA
10.2020 - 06.2021
Developed and executed fundraising strategies to enhance donor engagement and retention.
Raised significant funds by developing and executing effective fundraising campaigns.
Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Evaluated and reported on impact of fundraising efforts to measure success and identify areas for improvement.