Overview
Work History
Education
Skills
Timeline
Generic

Robert Leonard

Charlottesville,VA

Overview

3
3
years of professional experience

Work History

Server

Greencroft
05.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Assisted regularly with workplace events and special occasions.

Manager

MooThru
05.2021 - 05.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Scooper

MooThru
08.2020 - 05.2021
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Maintained menu knowledge to provide recommendations and answers to customer questions.
  • Processed sales transactions for cash, debit, and credit purchases.

Education

Bachelor of Science - Information Science

University of Tennessee Knoxville
Knoxville TN
05.2026

High School Diploma -

Western Albemarle High School
Crozet, VA
05.2022

Skills

Guest Engagement

Problem Solving in high intensity settings

Multitasking

Communication

Timeline

Server

Greencroft
05.2022 - Current

Manager

MooThru
05.2021 - 05.2022

Scooper

MooThru
08.2020 - 05.2021

Bachelor of Science - Information Science

University of Tennessee Knoxville

High School Diploma -

Western Albemarle High School

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Robert Leonard