Robert Leonard
Charlottesville,VA
Overview
3
3
years of professional experience
Work History
Server
Greencroft
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted regularly with workplace events and special occasions.
Manager
MooThru
05.2021 - 05.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Scooper
MooThru
08.2020 - 05.2021
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Processed sales transactions for cash, debit, and credit purchases.
Education
Bachelor of Science - Information Science
University of Tennessee Knoxville
Knoxville TN05.2026
High School Diploma -
Western Albemarle High School
Crozet, VA05.2022
Skills
Guest Engagement
Problem Solving in high intensity settings
Multitasking
Communication
Timeline
Server
Greencroft
05.2022 - Current
Manager
MooThru
05.2021 - 05.2022
Scooper
MooThru
08.2020 - 05.2021
Bachelor of Science - Information Science
University of Tennessee Knoxville
High School Diploma -
Western Albemarle High School