Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Robert Little III

Baltimore,MD

Summary

Dynamic professional with a strong background in customer service at Chick-fil-A, where I enhanced guest satisfaction through effective teamwork and problem-solving. Proficient in Spanish and skilled in scholarly writing, I fostered a supportive learning environment as a Writing Center Tutor, empowering peers and promoting academic excellence. Passionate about writing, storytelling, advocacy for the oppressed, and committed to service.

Overview

4
4
years of professional experience

Work History

Restaurant Team Member

Chick-fil-A
White Marsh, MD
04.2023 - Current
  • Delivered exceptional customer service to enhance dining experience and guest satisfaction.
  • Operated kitchen equipment efficiently to prepare high-quality food items consistently.
  • Collaborated with team members to ensure timely order fulfillment during peak hours.
  • Maintained cleanliness and organization of workstations in compliance with health standards.
  • Enhanced team management capabilities through the acquisition of quick-wittedness and problem-solving skills.

Writing Center Tutor

Baltimore City College
Baltimore, MD
08.2024 - 06.2025
  • Assisted students with writing assignments, enhancing clarity and coherence in their work.
  • Conducted peer reviews, providing constructive feedback to improve writing skills.
  • Facilitated workshops on grammar and citation styles, fostering academic integrity and writing proficiency.
  • Collaborated with faculty to develop tailored resources addressing specific student needs.
  • Led tutoring initiatives at the BCC Writing Center, enhancing time management and peer leadership capabilities. Cultivated a supportive atmosphere that encouraged teamwork and creative thinking among students. Championed inclusive tutoring practices, focusing on empathy and respect to empower Black peers in their academic writing endeavors.

Government Intern

Office of the State's Attorney for Baltimore City
Baltimore, MD
07.2022 - 08.2022

The Junior State’s Attorney Summer Program provided me with key skills such as critical thinking, public speaking, and understanding the criminal justice system through hands-on activities and a final mock trial. Participants gain professional experience by working with judges, prosecutors, law enforcement officers, and other legal experts. The program also strengthens communication, responsibility, and teamwork in a real workplace setting, as well as hosting weekly community events for youth in Baltimore City to prevent violence.

Education

Bachelor of Science - Cinema, Television, & Media Studies

Morehouse College
Atlanta
05-2029

High School Diploma -

Baltimore City College
Baltimore
06-2025

Skills

  • Strong teamwork
  • Customer interaction
  • Proficient in Spanish
  • Musical instrument expertise

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Writing Center Tutor

Baltimore City College
08.2024 - 06.2025

Restaurant Team Member

Chick-fil-A
04.2023 - Current

Government Intern

Office of the State's Attorney for Baltimore City
07.2022 - 08.2022

Bachelor of Science - Cinema, Television, & Media Studies

Morehouse College

High School Diploma -

Baltimore City College