Experienced Transaction Processing Executive with over 35 years in business operations. Delivered significant contributions in transaction management while fostering customer-focused environments. Seeking to leverage expertise in a role that provides supplemental income and a renewed sense of purpose.
Overview
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Senior VP Operations
nVision Global Technologies
McDonough, GA
10.2009 - 12.2025
Directed global technology operations across client delivery and internal service teams.
Aligned operational strategy with company goals and customer service standards.
Managed cross-functional teams supporting implementation, logistics, and support functions.
Standardized workflows across departments for consistent service and process control.
Monitored compliance, risk controls, and operational policies companywide.
Established policies and procedures to support business objectives.
Facilitated communication between various internal departments as well as external partners.
Conducted regular performance reviews to identify potential areas of growth or development opportunities.
HR Specialist
CLG Logistics
Garden City, GA
09.2006 - 09.2009
Verified timecards, deductions, and earnings for payroll accuracy
Coordinated payroll deadlines with HR, finance, and managers
Processed payroll data for employees at employer site
Responded to employee payroll questions and benefit concerns
Updated employee records in HR and payroll systems
Office Manager/Senior Executive Assistant to VP at A1 Gilbert Answering ServiceOffice Manager/Senior Executive Assistant to VP at A1 Gilbert Answering Service