Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Lopez

Brooklyn,USA

Summary

  • To seek employment with a company that recognizes one's natural desire to embrace and take on new challenges, encourages growth and always offers the ability for advancement.
  • Bilingual English/Spanish
  • Polite, respectful, and courteous manners
  • Responsible, efficient, and flexible
  • Quick learner, eager to further my education, knowledge and skills
  • Able and willing to assist co-workers and supervisors in a cooperative manner
  • Committed to providing total quality work

Experienced with comprehensive client assessments, ensuring personalized care plans are in place. Utilizes strong communication and coordination skills to effectively manage client services. Track record of fostering positive client relationships and achieving measurable improvements in client well-being.

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.

Overview

12
12
years of professional experience

Work History

Case Manager

Camba . INC
Queens, NY
01.2025 - Current
  • Coordinated transportation schedules for clients, optimizing routes for efficiency.
  • Conducted intake assessments to determine client needs and service eligibility.
  • Collaborated with social services to connect clients with necessary resources.
  • Maintained accurate client records in compliance with agency standards.
  • Assisted clients in developing personal goals and action plans for success.
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Bus Matron

Manage Transit corporation
Brooklyn, NY
07.2017 - 09.2023
  • I help transport clients to AHRC and AABR programs for 6 years.

Summer Youth Employment/Camp Counselor

Catholic Charities Summer Youth Employment
Queens, NY
07.2014 - 08.2014
  • Assisted students with homework and daily summer activities.
  • Planned camp theme to ensure maximum participation
  • Guide campers individually and in groups
  • Arrange and coordinate recreational activities following camp policies
  • Covered the front desk by answering all incoming calls and directing the call to the appropriate staff.

School Bus Overseer

Consolidated Bus Transportation
Brooklyn, NY
02.2014 - 04.2014
  • Checked the bus daily for sleeping children.

Education

High School Diploma -

Borough of Manhattan Community College NY
New York, NY
04-2026

High School Diploma - undefined

Bushwick High School for Social Justice
Brooklyn, NY
06-2014

Skills

  • Computer Skills: Excellent knowledge of Microsoft Word, Email and Internet
  • Spanish
  • Case documentation
  • Email and telephone etiquette
  • Emotional awareness
  • Patient support
  • Home visits and inspections
  • Medical records management
  • Patient needs assessment

Timeline

Case Manager

Camba . INC
01.2025 - Current

Bus Matron

Manage Transit corporation
07.2017 - 09.2023

Summer Youth Employment/Camp Counselor

Catholic Charities Summer Youth Employment
07.2014 - 08.2014

School Bus Overseer

Consolidated Bus Transportation
02.2014 - 04.2014

High School Diploma - undefined

Bushwick High School for Social Justice

High School Diploma -

Borough of Manhattan Community College NY