Robert Lowery
Stony Point,NY
Summary
Dynamic entrepreneur with a proven track record in elevating small business operations and customer satisfaction. At Self Employed, I spearheaded initiatives that significantly enhanced client service and team performance, achieving notable repeat business. Expert in relationship building and cost reduction, my leadership ensured the development of a skilled workforce and the implementation of efficient processes.
Talented Owner with excellent marketing, customer service and facility oversight skills and years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
19
19
years of professional experience
Work History
Owner/Manager
Self Employed
10.2005 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
High School Diploma -
North Rockland High School
Thiells, NYAssociate of Arts - Liberal Arts
Rockland Community College
Suffern, NYBachelor of Arts - Psychology
SUNY College At New Paltz
New Paltz, NYSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Business Management
- Client Service
- Staff Management
- Staff hiring
- Employee Development
- Cost Reduction
Timeline
Owner/Manager
Self Employed
10.2005 - Current
High School Diploma -
North Rockland High School
Associate of Arts - Liberal Arts
Rockland Community College
Bachelor of Arts - Psychology
SUNY College At New Paltz
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