Robert Lytle Dominguez
Thornton,Colorado
Summary
To obtain a Funeral Directors or Location Managers position in a well established and respected Funeral Home / Combo Location in the Northern Kentucky area. With 30 years of experience in the Funeral / Cremation / Cemetery fields, having served as a Funeral Home Manager, Funeral Director, Embalmer and Crematory Operator; in both Corporate & Family-Owned Funeral Homes, I feel I would be a valuable asset in this position. I have an emphasis on being a team player, assisting in staff development and continued growth in market share and revenue.
Overview
29
29
years of professional experience
Work History
Owner/Baker
The Bakers Kitchen
12.2022 - 03.2024
- Ecommerce Bakery located in Thornton, CO specializing in gourmet cupcakes, cookies, pies, breads, etc.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Conducted audit inspections and independent checks to verify parts and materials.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Established foundational processes for business operations.
Location Manager / Licensed Funeral Director
Newcomer Funeral Home
02.2022 - 10.2022
- Manager responsibilities: Grow market share/increase revenue/cut costs/settle disputes/concerns between coworkers/client families
- Licensed Funeral Director responsibilities:
- Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiates and enters into funeral contracts
- Handles contracts, legal documents, and collection of payment
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
- Performs on-call responsibilities including:
- Taking first calls
- Talking with families
- Answering questions
- Providing initial details
- Preparing cremated remains, including container selection, paperwork and identification procedures
- Driving funeral vehicles
- Assisting at the cemetery
- Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
- Information on insurance, health benefits and pension
- Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
- Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
- Cultivated focus on customer service and satisfaction with well-trained, empowered team.
- Increased team productivity by providing clear communication of expectations and deadlines to all involved parties.
Primary Arranger / Licensed Funeral Director
Horan & McConaty Funeral Home
12.2021 - 02.2022
- Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiates and enters into funeral contracts
- Handles contracts, legal documents, and collection of payment
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
- Performs on-call responsibilities including:
- Taking first calls
- Talking with families
- Answering questions
- Providing initial details
- Preparing cremated remains, including container selection, paperwork and identification procedures
- Driving funeral vehicles
- Assisting at the cemetery
- Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
- Information on insurance, health benefits and pension
- Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
- Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
- Mentored junior team members, sharing industry knowledge and best practices to support their professional growth and development.
- Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.
Primary Arranger / Licensed Director/Embalmer/Crematory Operator
Rundus Funeral Home/ DeWitt & Tabler Funeral Home/ Darrell Howe Mortuary
08.2020 - 12.2021
- Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiates and enters into funeral contracts
- Handles contracts, legal documents, and collection of payment
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
- Performs on-call responsibilities including:
- Taking first calls
- Talking with families
- Answering questions
- Providing initial details
- Preparing cremated remains, including container selection, paperwork and identification procedures
- Driving funeral vehicles
- Assisting at the cemetery
- Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
- Information on insurance, health benefits and pension
- Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
- Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
Primary Arranger / Licensed Funeral Director / Licensed Embalmer
Olinger Highland Funeral Home
01.2020 - 06.2020
- Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiates and enters into funeral contracts
- Handles contracts, legal documents, and collection of payment
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
- Performs on-call responsibilities including:
- Taking first calls
- Talking with families
- Answering questions
- Providing initial details
- Preparing cremated remains, including container selection, paperwork and identification procedures
- Driving funeral vehicles
- Assisting at the cemetery
- Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
- Information on insurance, health benefits and pension
- Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
- Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
- Cultivated strong relationships with clients through consistent professionalism, responsiveness, and problem-solving abilities.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Primary Arranger / Licensed Funeral Director / Licensed Embalmer
Hillsboro Memorial Funeral Home
01.2015 - 01.2019
- Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiates and enters into funeral contracts
- Handles contracts, legal documents, and collection of payment
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
- Performs on-call responsibilities including:
- Taking first calls
- Talking with families
- Answering questions
- Providing initial details
- Preparing cremated remains, including container selection, paperwork and identification procedures
- Driving funeral vehicles
- Assisting at the cemetery
- Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
- Information on insurance, health benefits and pension
- Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
- Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
- Cultivated strong relationships with clients through consistent professionalism, responsiveness, and problem-solving abilities.
- Maintained a thorough understanding of market trends, enabling the creation of innovative event concepts that resonated with target audiences.
Licensed Funeral Director / Licensed Embalmer / Location Manager
Blount & Curry Funeral Home–McDill Avenue Chapel
01.2008 - 01.2015
- Perform all duties as required as a Funeral Director
- Select, train and motivate location staff to assure that they create and maintain a premier level of client family satisfaction.
- Achieve the location’s annual financial and marketing goals.
- Manage the business of the operation
- Maintain a motivated and dedicated staff with the skills necessary to service client family needs.
- Assure that staff members understand location goals, policies and procedures.
- Ensure visitations and services are conducted in a manner that exceeds the expectations of client families.
- Practice and promote teamwork among location staff.
- Serve as a mentor and coach to associates in addition to promoting teamwork among the staff members
- Increased efficiency in operations by streamlining the Funeral Home process and coordinating with various departments.
- Implemented innovative marketing strategies to attract new clientele while maintaining a strong reputation within the community.
- Handled sensitive situations professionally while maintaining confidentiality of personal information at all times.
Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator
Florida Mortuary & Loyless Funeral Home
01.2004 - 01.2008
- Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiated and entered into funeral contracts
- Handled contracts, legal documents, and collection of payments
- Supervised and cared for the deceased in a respectful manner while performing a variety of tasks which include:
- Embalming, including verifying identification of the deceased and obtaining authorization for embalming
- Restoring
- Dressing, styling hair and/or applying cosmetics.
- Assisted in the Identification and cremation of human remains in a respectful manner
- Coordinated transportation logistics for funerals, including procession routes and vehicle arrangements, minimizing delays or disruptions during the events.
- Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.
Prep Room Manager / Primary Arranger / Licensed Funeral Director / Licensed Embalmer / Trainer
Hillsboro Memorial Funeral Home
01.1997 - 01.2004
- Supervised staff and cared for the deceased in a respectful manner while performing a variety of tasks which include:
- Embalming, including verifying identification of the deceased and obtaining authorization for embalming
- Restoring
- Dressing, styling hair and/or applying cosmetics.
- Ordering supplies and working within an allotted budget.
- Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner
- Negotiated and entered into funeral contracts
- Handled contracts, legal documents, and collection of payments
- Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
- Assist in developing staff with the skills necessary to service client family’s needs & serve as a mentor and coach to associates
- Practice and promote teamwork among location staff
Central Embalming Facility Manager / Licensed Funeral Director / Licensed Embalmer
Griffith – Cline Funeral Homes
01.1996 - 01.1997
- Supervised staff and cared for the deceased in a respectful manner while performing a variety of tasks which include:
- Embalming, including verifying identification of the deceased and obtaining authorization for embalming
- Restoring
- Dressing, styling hair and/or applying cosmetics.
- Ordered supplies and worked within an allotted budget.
- Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator
Lanier Funeral Home
01.1996 - 01.1996
- Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner.
- Negotiated and enters into funeral contracts
- Handled contracts, legal documents, and collection of payments
- Supervised and cared for the deceased in a respectful manner while performing a variety of tasks which include:
- Embalming, including verifying identification of the deceased and obtaining authorization for embalming
- Restoring
- Dressing, styling hair and/or applying cosmetics.
- Assisted in the Identification and cremation of human remains in a respectful manner
- Coordinated transportation logistics for funerals, including procession routes and vehicle arrangements, minimizing delays or disruptions during the events.
Intern Funeral Director / Intern Embalmer / Certified Crematory Operator
Hawkins Funeral Home
01.1995 - 01.1996
- Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner under the guidance of a Licensed Funeral Director.
- Negotiated and entered into funeral contracts.
- Handled contracts, legal documents, and collection of payments
- Supervised and cared for the deceased in a respectful manner while performing a variety of tasks which include:
- Embalming, verifying identification of the deceased and obtaining authorization for embalming
- Restoration
- Dressing, styling hair and/or applying cosmetics.
- Assisted in the Identification and cremation of human remains in a respectful manner under the guidance of a Licensed Funeral Director
- Collaborated with senior management on new initiatives to build confidence.
Education
Cosmetology & Barber Skills -
Bradenton Beauty & Barber Academy
Bradenton, Florida1996
Mortuary Science -
Cincinnati College of Mortuary Science
Cincinnati, Ohio1994
Business Management -
Southwestern College of Business
Cincinnati, Ohio1992
Skills
Cost Control and Budgeting
Staff Management
Contract Management
Employee Training
Goal Setting
Cost Control
Work Planning and Prioritization
Business Administration
Employee Motivation
Performance Evaluation and Monitoring
Management Team Building
Policy Development and Enforcement
Revenue Growth
Relationship Building
Marketing
Budget Development
Affiliations
- Funeral Directors Association of Kentucky
References:
Professional references provided upon request
Timeline
Owner/Baker
The Bakers Kitchen
12.2022 - 03.2024
Location Manager / Licensed Funeral Director
Newcomer Funeral Home
02.2022 - 10.2022
Primary Arranger / Licensed Funeral Director
Horan & McConaty Funeral Home
12.2021 - 02.2022
Primary Arranger / Licensed Director/Embalmer/Crematory Operator
Rundus Funeral Home/ DeWitt & Tabler Funeral Home/ Darrell Howe Mortuary
08.2020 - 12.2021
Primary Arranger / Licensed Funeral Director / Licensed Embalmer
Olinger Highland Funeral Home
01.2020 - 06.2020
Primary Arranger / Licensed Funeral Director / Licensed Embalmer
Hillsboro Memorial Funeral Home
01.2015 - 01.2019
Licensed Funeral Director / Licensed Embalmer / Location Manager
Blount & Curry Funeral Home–McDill Avenue Chapel
01.2008 - 01.2015
Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator
Florida Mortuary & Loyless Funeral Home
01.2004 - 01.2008
Prep Room Manager / Primary Arranger / Licensed Funeral Director / Licensed Embalmer / Trainer
Hillsboro Memorial Funeral Home
01.1997 - 01.2004
Central Embalming Facility Manager / Licensed Funeral Director / Licensed Embalmer
Griffith – Cline Funeral Homes
01.1996 - 01.1997
Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator
Lanier Funeral Home
01.1996 - 01.1996
Intern Funeral Director / Intern Embalmer / Certified Crematory Operator
Hawkins Funeral Home
01.1995 - 01.1996
Cosmetology & Barber Skills -
Bradenton Beauty & Barber Academy
Mortuary Science -
Cincinnati College of Mortuary Science
Business Management -
Southwestern College of Business
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