Summary
Overview
Work History
Education
Skills
Affiliations
References:
Timeline
Generic

Robert Lytle Dominguez

Thornton,Colorado

Summary

To obtain a Funeral Directors or Location Managers position in a well established and respected Funeral Home / Combo Location in the Northern Kentucky area. With 30 years of experience in the Funeral / Cremation / Cemetery fields, having served as a Funeral Home Manager, Funeral Director, Embalmer and Crematory Operator; in both Corporate & Family-Owned Funeral Homes, I feel I would be a valuable asset in this position. I have an emphasis on being a team player, assisting in staff development and continued growth in market share and revenue.

Overview

29
29
years of professional experience

Work History

Owner/Baker

The Bakers Kitchen
12.2022 - 03.2024
  • Ecommerce Bakery located in Thornton, CO specializing in gourmet cupcakes, cookies, pies, breads, etc.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Conducted audit inspections and independent checks to verify parts and materials.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Established foundational processes for business operations.

Location Manager / Licensed Funeral Director

Newcomer Funeral Home
02.2022 - 10.2022
  • Manager responsibilities: Grow market share/increase revenue/cut costs/settle disputes/concerns between coworkers/client families
  • Licensed Funeral Director responsibilities:
  • Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiates and enters into funeral contracts
  • Handles contracts, legal documents, and collection of payment
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  • Performs on-call responsibilities including:
  • Taking first calls
  • Talking with families
  • Answering questions
  • Providing initial details
  • Preparing cremated remains, including container selection, paperwork and identification procedures
  • Driving funeral vehicles
  • Assisting at the cemetery
  • Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
  • Information on insurance, health benefits and pension
  • Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
  • Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
  • Cultivated focus on customer service and satisfaction with well-trained, empowered team.
  • Increased team productivity by providing clear communication of expectations and deadlines to all involved parties.

Primary Arranger / Licensed Funeral Director

Horan & McConaty Funeral Home
12.2021 - 02.2022
  • Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiates and enters into funeral contracts
  • Handles contracts, legal documents, and collection of payment
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  • Performs on-call responsibilities including:
  • Taking first calls
  • Talking with families
  • Answering questions
  • Providing initial details
  • Preparing cremated remains, including container selection, paperwork and identification procedures
  • Driving funeral vehicles
  • Assisting at the cemetery
  • Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
  • Information on insurance, health benefits and pension
  • Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
  • Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
  • Mentored junior team members, sharing industry knowledge and best practices to support their professional growth and development.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.

Primary Arranger / Licensed Director/Embalmer/Crematory Operator

Rundus Funeral Home/ DeWitt & Tabler Funeral Home/ Darrell Howe Mortuary
08.2020 - 12.2021
  • Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiates and enters into funeral contracts
  • Handles contracts, legal documents, and collection of payment
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  • Performs on-call responsibilities including:
  • Taking first calls
  • Talking with families
  • Answering questions
  • Providing initial details
  • Preparing cremated remains, including container selection, paperwork and identification procedures
  • Driving funeral vehicles
  • Assisting at the cemetery
  • Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
  • Information on insurance, health benefits and pension
  • Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
  • Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need

Primary Arranger / Licensed Funeral Director / Licensed Embalmer

Olinger Highland Funeral Home
01.2020 - 06.2020
  • Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiates and enters into funeral contracts
  • Handles contracts, legal documents, and collection of payment
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  • Performs on-call responsibilities including:
  • Taking first calls
  • Talking with families
  • Answering questions
  • Providing initial details
  • Preparing cremated remains, including container selection, paperwork and identification procedures
  • Driving funeral vehicles
  • Assisting at the cemetery
  • Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
  • Information on insurance, health benefits and pension
  • Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
  • Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
  • Cultivated strong relationships with clients through consistent professionalism, responsiveness, and problem-solving abilities.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.

Primary Arranger / Licensed Funeral Director / Licensed Embalmer

Hillsboro Memorial Funeral Home
01.2015 - 01.2019
  • Arranges, conducts and supervises funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiates and enters into funeral contracts
  • Handles contracts, legal documents, and collection of payment
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services
  • Performs on-call responsibilities including:
  • Taking first calls
  • Talking with families
  • Answering questions
  • Providing initial details
  • Preparing cremated remains, including container selection, paperwork and identification procedures
  • Driving funeral vehicles
  • Assisting at the cemetery
  • Ensures adherence to all applicable professional, municipal, provincial/state and federal licensing authority, regulations and rules
  • Information on insurance, health benefits and pension
  • Completes and accurately prepares of all documents related to services, cremations and any other type of data entry; prepares reports as necessary
  • Work side by side with Family Service Counselors in assisting families with cemetery related needs; both preneed and at need
  • Cultivated strong relationships with clients through consistent professionalism, responsiveness, and problem-solving abilities.
  • Maintained a thorough understanding of market trends, enabling the creation of innovative event concepts that resonated with target audiences.

Licensed Funeral Director / Licensed Embalmer / Location Manager

Blount & Curry Funeral Home–McDill Avenue Chapel
01.2008 - 01.2015
  • Perform all duties as required as a Funeral Director
  • Select, train and motivate location staff to assure that they create and maintain a premier level of client family satisfaction.
  • Achieve the location’s annual financial and marketing goals.
  • Manage the business of the operation
  • Maintain a motivated and dedicated staff with the skills necessary to service client family needs.
  • Assure that staff members understand location goals, policies and procedures.
  • Ensure visitations and services are conducted in a manner that exceeds the expectations of client families.
  • Practice and promote teamwork among location staff.
  • Serve as a mentor and coach to associates in addition to promoting teamwork among the staff members
  • Increased efficiency in operations by streamlining the Funeral Home process and coordinating with various departments.
  • Implemented innovative marketing strategies to attract new clientele while maintaining a strong reputation within the community.
  • Handled sensitive situations professionally while maintaining confidentiality of personal information at all times.

Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator

Florida Mortuary & Loyless Funeral Home
01.2004 - 01.2008
  • Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiated and entered into funeral contracts
  • Handled contracts, legal documents, and collection of payments
  • Supervised and cared for the deceased in a respectful manner while performing a variety of tasks which include:
  • Embalming, including verifying identification of the deceased and obtaining authorization for embalming
  • Restoring
  • Dressing, styling hair and/or applying cosmetics.
  • Assisted in the Identification and cremation of human remains in a respectful manner
  • Coordinated transportation logistics for funerals, including procession routes and vehicle arrangements, minimizing delays or disruptions during the events.
  • Mentored junior staff members in proper procedures for embalming preparation, fostering an environment of continuous learning within the team.

Prep Room Manager / Primary Arranger / Licensed Funeral Director / Licensed Embalmer / Trainer

Hillsboro Memorial Funeral Home
01.1997 - 01.2004
  • Supervised staff and cared for the deceased in a respectful manner while performing a variety of tasks which include:
  • Embalming, including verifying identification of the deceased and obtaining authorization for embalming
  • Restoring
  • Dressing, styling hair and/or applying cosmetics.
  • Ordering supplies and working within an allotted budget.
  • Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner
  • Negotiated and entered into funeral contracts
  • Handled contracts, legal documents, and collection of payments
  • Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
  • Assist in developing staff with the skills necessary to service client family’s needs & serve as a mentor and coach to associates
  • Practice and promote teamwork among location staff

Central Embalming Facility Manager / Licensed Funeral Director / Licensed Embalmer

Griffith – Cline Funeral Homes
01.1996 - 01.1997
  • Supervised staff and cared for the deceased in a respectful manner while performing a variety of tasks which include:
  • Embalming, including verifying identification of the deceased and obtaining authorization for embalming
  • Restoring
  • Dressing, styling hair and/or applying cosmetics.
  • Ordered supplies and worked within an allotted budget.
  • Strengthened relationships with local authorities, ensuring regulatory compliance while fostering positive community relations.
  • Created and implemented operational policies, processes and procedures to keep facilities running smoothly.

Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator

Lanier Funeral Home
01.1996 - 01.1996
  • Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner.
  • Negotiated and enters into funeral contracts
  • Handled contracts, legal documents, and collection of payments
  • Supervised and cared for the deceased in a respectful manner while performing a variety of tasks which include:
  • Embalming, including verifying identification of the deceased and obtaining authorization for embalming
  • Restoring
  • Dressing, styling hair and/or applying cosmetics.
  • Assisted in the Identification and cremation of human remains in a respectful manner
  • Coordinated transportation logistics for funerals, including procession routes and vehicle arrangements, minimizing delays or disruptions during the events.

Intern Funeral Director / Intern Embalmer / Certified Crematory Operator

Hawkins Funeral Home
01.1995 - 01.1996
  • Arranged, conducted and supervised funeral and memorial ceremonies in a professional, organized and caring manner under the guidance of a Licensed Funeral Director.
  • Negotiated and entered into funeral contracts.
  • Handled contracts, legal documents, and collection of payments
  • Supervised and cared for the deceased in a respectful manner while performing a variety of tasks which include:
  • Embalming, verifying identification of the deceased and obtaining authorization for embalming
  • Restoration
  • Dressing, styling hair and/or applying cosmetics.
  • Assisted in the Identification and cremation of human remains in a respectful manner under the guidance of a Licensed Funeral Director
  • Collaborated with senior management on new initiatives to build confidence.

Education

Cosmetology & Barber Skills -

Bradenton Beauty & Barber Academy
Bradenton, Florida
1996

Mortuary Science -

Cincinnati College of Mortuary Science
Cincinnati, Ohio
1994

Business Management -

Southwestern College of Business
Cincinnati, Ohio
1992

Skills

  • Cost Control and Budgeting

  • Staff Management

  • Contract Management

  • Employee Training

  • Goal Setting

  • Cost Control

  • Work Planning and Prioritization

  • Business Administration

  • Employee Motivation

  • Performance Evaluation and Monitoring

  • Management Team Building

  • Policy Development and Enforcement

  • Revenue Growth

  • Relationship Building

  • Marketing

  • Budget Development

Affiliations

  • Funeral Directors Association of Kentucky

References:

Professional references provided upon request

Timeline

Owner/Baker

The Bakers Kitchen
12.2022 - 03.2024

Location Manager / Licensed Funeral Director

Newcomer Funeral Home
02.2022 - 10.2022

Primary Arranger / Licensed Funeral Director

Horan & McConaty Funeral Home
12.2021 - 02.2022

Primary Arranger / Licensed Director/Embalmer/Crematory Operator

Rundus Funeral Home/ DeWitt & Tabler Funeral Home/ Darrell Howe Mortuary
08.2020 - 12.2021

Primary Arranger / Licensed Funeral Director / Licensed Embalmer

Olinger Highland Funeral Home
01.2020 - 06.2020

Primary Arranger / Licensed Funeral Director / Licensed Embalmer

Hillsboro Memorial Funeral Home
01.2015 - 01.2019

Licensed Funeral Director / Licensed Embalmer / Location Manager

Blount & Curry Funeral Home–McDill Avenue Chapel
01.2008 - 01.2015

Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator

Florida Mortuary & Loyless Funeral Home
01.2004 - 01.2008

Prep Room Manager / Primary Arranger / Licensed Funeral Director / Licensed Embalmer / Trainer

Hillsboro Memorial Funeral Home
01.1997 - 01.2004

Central Embalming Facility Manager / Licensed Funeral Director / Licensed Embalmer

Griffith – Cline Funeral Homes
01.1996 - 01.1997

Licensed Funeral Director / Licensed Embalmer / Certified Crematory Operator

Lanier Funeral Home
01.1996 - 01.1996

Intern Funeral Director / Intern Embalmer / Certified Crematory Operator

Hawkins Funeral Home
01.1995 - 01.1996

Cosmetology & Barber Skills -

Bradenton Beauty & Barber Academy

Mortuary Science -

Cincinnati College of Mortuary Science

Business Management -

Southwestern College of Business
Robert Lytle Dominguez