Cathy Parks
Thornton,Colorado
Summary
Dynamic Property Manager with a proven track record at Public Storage, excelling in property management and customer service. Expert in payment collection and property inspections, I effectively resolved tenant issues and enhanced tenant satisfaction. Committed to maintaining order and security, I consistently implemented corrective actions to foster a positive living environment.
Professional property management expert ready to deliver outstanding results. Strong background in overseeing properties, ensuring tenant satisfaction, and managing budgets. Proven ability to collaborate effectively with teams, adapt to changing needs, and maintain high standards. Skilled in lease negotiations, maintenance supervision, and tenant relations. Known for reliability, problem-solving, and achieving goals.
Property Manager adept at remaining accessible to residents and board members. Offering excellent organizational and time management skills.
Overview
7
7
years of professional experience
Work History
Property Manager
Public Storage
01.2018 - 05.2025
- Handled tenant complaints promptly and appropriately kept records of customers interactions and transactions resolved customers billing complaints did daily lock checks to ensure all storage units were secure made monthly calls to customers regarding any problems (ie auto pay failure, late payments auction calls) entered all interactions and transactions into customer ledger
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Education
Banking/paralegal
Martin County High
Stuart FlSkills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
Timeline
Property Manager
Public Storage
01.2018 - 05.2025
Banking/paralegal
Martin County High
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