Robert Mackendrick
Trenton
Summary
Dynamic restaurateur committed to family-first values, eager to collaborate with like-minded professionals in the culinary field. Thrives in fast-paced environments while fostering strong relationships with guests, team members, and peers. Proven track record of enhancing profitability and streamlining operational systems, contributing to overall business success. Passion for continuous culinary development drives an unwavering dedication to delivering exceptional dining experiences.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Cunningham Restaurant Group/BRU Burger Bar
Montgomery
08.2022 - 12.2025
- Opened new Montgomery Location in February 2022
- Create and maintain staffing pars
- Conduct all hiring for opening
- Working closely with I.T. in developing POS buttons and menu
- Lead person in setting up bar ordering and pars
- Facilitate development of daily out work and weekly cleaning
- Insure team is developed and ready for Ecosure and Board of Health Visit
- Analyzed operational workflows, identifying areas for process improvement and cost reduction initiatives.
- Managed budget implementations, employee reviews, training and schedules.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Director of Operations
Applebee's Bar and Grill
Ohio
04.2024 - 10.2024
- Streamlined operational workflows to enhance efficiency and reduce overhead costs
- Oversaw inventory management processes to optimize stock levels and minimize waste.
- Analyzed financial reports to identify cost-saving opportunities across multiple locations.
- Mentored and coached team members to foster productive and engaging work environment.
Owner/Operator/General Manager/Head Chef
Berd’s Grill and Bar
Fairfield, Oh
04.2019 - 07.2022
- Created and developed recipes and menu
- Hired and onboarded all new employees
- Completed training classes for all employees
- Developed Point of Sale system for store
- Trained Kitchen Manager to perform ordering and receiving
- Developed excellent relationships with vendors
- Improved cleanliness and procedures for kitchen and kitchen staff
- Grew interactions with guest during peak business hours
- Coached Servers and bartenders on guest first service and expectations
- Increased profits and sales year over year during a pandemic
- Retained majority of employees throughout shut down and restart after Covid-19
General Manager
Applebee’s RMH Franchise
Middletown, Oh
10.2014 - 03.2019
- Upheld the highest standards of cleanliness and staff conduct
- Scored over 950 on three consecutive Applebee’s Brand Assessments
- Conducted weekly inventory and managed departments on cost control plans
- Consistently increased sales and profit beyond budgeted amounts
- Ensured team member turnover well below company and industry standards
Kitchen Manager
Applebee’s RMH Franchise
Middletown, Oh
10.2012 - 10.2014
- Completed kitchen schedule ensuring all shifts and stations were covered
- Completed weekly food inventory and analysis
- Implemented weekly cost control plans with kitchen staff
- Controlled ordering and receiving for a $65,000 a week store
- Conducted by shift line checks ensuring proper procedures for food safety and quality at all times
- Implemented all new menu and recipe training as required
Assistant Manager
Applebee’s RMH Franchise
Middletown, Oh
10.2010 - 10.2012
- Oversaw department of 10 team members
- Completed weekly bar inventory and cost analysis
- Worked with other departments in controlling costs and increasing profits for store
- Ensured all company standards were met within department and store
Education
High School Diploma -
Fairfield Senior High School
Fairfield, OHSkills
- Clear interpersonal communication
- Guest First Driven
- Strong ethical standards
- Skilled in fostering connections
- Cultivates leadership talent
- P&L management
- Staff motivation
Certification
ServSafe Certified
Timeline
Director of Operations
Applebee's Bar and Grill
04.2024 - 10.2024
General Manager
Cunningham Restaurant Group/BRU Burger Bar
08.2022 - 12.2025
Owner/Operator/General Manager/Head Chef
Berd’s Grill and Bar
04.2019 - 07.2022
General Manager
Applebee’s RMH Franchise
10.2014 - 03.2019
Kitchen Manager
Applebee’s RMH Franchise
10.2012 - 10.2014
Assistant Manager
Applebee’s RMH Franchise
10.2010 - 10.2012
High School Diploma -
Fairfield Senior High School