Robert Maddox JR
Daleville
Summary
owner/operator with extensive experience in business operations and sales strategy development. Skilled in implementing inventory management systems and driving customer satisfaction, leading to increased repeat business and profitability.
Detail-oriented professional known for strong financial management and exceptional customer service. Successfully developed marketing initiatives that enhanced brand visibility and increased product sales through strategic cross-selling and upselling techniques.
Overview
9
9
years of professional experience
Work History
Owner/Operator
RJ Auto Detailing & Ceramic Coatings Llc
Daleville, AL
09.2018 - Current
- Managed daily operations, ensuring quality standards in auto detailing and ceramic coating services.
- Developed strategic marketing initiatives to enhance brand visibility and attract new clientele.
- Implemented inventory management systems for efficient supply chain operations and cost control.
- Oversaw financial management, including budgeting, pricing strategies, and expense tracking for profitability.
- Enhanced customer satisfaction through personalized service offerings and follow-up communication protocols.
- Established partnerships with local businesses to drive referral traffic and expand service reach in the community.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Increased product sales through effective cross-selling and upselling techniques.
- Increased repeat business through exceptional customer service and relationship building.
Production Worker
Dothan Tarpaulin Products Inc
Dothan, AL
07.2022 - 01.2023
- Operated machinery to produce tarpaulin products, ensuring adherence to safety protocols.
- Collaborated with peers to optimize workflow processes, reducing downtime in production lines.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Played key role in achieving production targets, consistently meeting daily quotas.
Produce Supervisor
Walmart
Greer, SC
01.2017 - 09.2018
- Supervised daily operations of produce department, ensuring compliance with quality standards.
- Trained and mentored team members on best practices in handling and merchandising fresh produce.
- Implemented inventory management procedures, enhancing stock rotation and reducing waste.
- Coordinated with suppliers to ensure timely delivery of fresh products while maintaining cost efficiency.
- Developed staff schedules to maximize productivity during peak shopping hours, increasing overall efficiency.
- Analyzed sales data to optimize product placement and improve customer satisfaction in produce section.
- Conducted regular inspections of produce quality, implementing corrective actions as needed to maintain standards.
- Reported product ordering and shipping discrepancies to department manager.
- Reduced food waste by monitoring expiration dates and implementing proper storage techniques.
Education
High School Diploma -
Christian Academy Of America (homeschooled)
Dallas, TX05-2018
Skills
- Operations management
- Documentation and reporting
- Business planning
- Sales negotiation
- Operations oversight
- Inventory management
- Financial analysis
- Budget development
- Financial planning
- Marketing expertise
- Business operations management
- Sales strategy development
- Financial reporting
- Profit optimization
- Strong work ethic
- Decision-making
- Customer service
Timeline
Production Worker
Dothan Tarpaulin Products Inc
07.2022 - 01.2023
Owner/Operator
RJ Auto Detailing & Ceramic Coatings Llc
09.2018 - Current
Produce Supervisor
Walmart
01.2017 - 09.2018
High School Diploma -
Christian Academy Of America (homeschooled)