Summary
Work History
Education
Skills
Timeline
Generic

ROBERT MALDONADO

Lawrenceville,Georgia

Summary

Ambitious and highly motivated professional seeking a challenging position that requires strong skills as well as provides an opportunity to gain experience for advancement and future growth

Work History

Bus Manager

Gwinnett County Public Schools Transportation
06 2022 - Current
  • Ensure the safe, timely, and dependable transportation of students and other authorized personnel
  • Operate the school bus in strict compliance with federal, state, and local laws and GCPS policies
  • Perform pre-trip inspection, post-trip inspection, adhere to school bus maintenance requirements

Assistant Director

Learning Hive
01 2022 - 06 2022
  • Responsible for setting up, managing, and caring for the center's programs and services
  • Early childhood education, and other aspects of maintaining a secure and healthy environment for children
  • Oversee other employees and assist in ensuring the daycare facility complies with all applicable state, federal and regulatory standards

Virtual Customer Service Representative

SRJJ, LLC
09 2021 - 01 2022
  • Retained customers through a discovery process to determine the current level of satisfaction
  • Worked independently and seeked supervisor support when necessary
  • Resolved customer complaints/concerns through active listening, empathy, and problem solving

Rural Carrier Associate

UNITED STATES POSTAL SERVICES
01 2020 - 09 2021
  • Sorted mail in delivery sequence for the assigned route
  • Received and signed for accountable mail
  • Delivered mail to customers along a prescribed route


Delivery Manager

CORT FURNITURE
12 2018 - 12 2019
  • Delivered and install office and domestic furniture in a safe manner
  • Supported warehouse functions as needed
  • Supervised delivery staff and general productivity

Assistant Rural Carrier

UNITED STATES POSTAL SERVICES
12 2017 - 12 2018
  • Loaded packages in delivery sequence in vehicle
  • Delivered packages to customers along a prescribed route
  • Assisted coworkers with deliveries when required

Wrecker

CTR TOWING
01 2013 - 01 2017
  • Provided transportation support for major insurance auto companies
  • Provided road assistants such as towing, tire changing, lockout and battery jump start
  • Processed daily work orders

Education

Driver Training Instructor -

1 Act Driving School
07.2025

120 Hour Professional Home Inspection Course -

iGo Community
04.2024

Google IT Support Professional Certificate -

Coursera
01.2022

Skills

  • Verbal and written communications
  • Active Listening
  • Problem Resolution
  • Customer Service
  • Professional telephone demeanor
  • CDL Safety Driver


Timeline

Bus Manager

Gwinnett County Public Schools Transportation
06 2022 - Current

Assistant Director

Learning Hive
01 2022 - 06 2022

Virtual Customer Service Representative

SRJJ, LLC
09 2021 - 01 2022

Rural Carrier Associate

UNITED STATES POSTAL SERVICES
01 2020 - 09 2021

Delivery Manager

CORT FURNITURE
12 2018 - 12 2019

Assistant Rural Carrier

UNITED STATES POSTAL SERVICES
12 2017 - 12 2018

Wrecker

CTR TOWING
01 2013 - 01 2017

Driver Training Instructor -

1 Act Driving School

120 Hour Professional Home Inspection Course -

iGo Community

Google IT Support Professional Certificate -

Coursera

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ROBERT MALDONADO