Summary
Overview
Work History
Education
Skills
Timeline
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Robert Malone

Christiana,TN

Summary

I have been in the gas service for 8 years, beginning as a gas line locator and now as a service tech for Atmos energy. I have the ability to work in a safe and timely manner and to work with a team in order for a goal to be reached. I am Dedicated to timely and accurate work, and enjoy prioritizing safety and customer satisfaction.

Overview

8
8
years of professional experience

Work History

Service Technician II

Atmos Energy
Murfreesboro, TN
09.2022 - Current
  • Diagnosed problems and determined solutions for various customer issues.
  • Inspected existing gas lines and identified potential safety hazards.
  • Tested for leaks in customer's systems using specialized leak detection equipment.
  • Surveying customer property to ensure safety
  • Responding to emergency cut lines ensuring to notify all proper channels. Keeping the general public safe as well as the contractors digging near our facilities.
  • Resolved customer complaints related to gas service issues promptly.
  • Communicated effectively with customers regarding any changes or modifications needed in their systems.

Gas Line Locator

Heath Consultants
Murfreesboro, TN
07.2016 - 09.2022
  • Located and determined depths of underground facilities and lines using locate equipment. Managed a large ticket volume in a timely manner. Also, kept a good working relationship with contractors and facility owners to insure the job could be done as efficiently as possible.
  • Locating gas lines of all types
  • working on call duties and arriving on time at all times
  • Being on site and performing damage Investigations
  • managing my area of work load
  • Helping other crew members on unlocatable tasks
  • 5 years of no at fault damages

Heavy Equipment Operator

Manchester city water and sewer
Manchester, TN
06.2021 - 02.2022
  • Learned about new equipment and related attachments while maintaining knowledge of items used daily to meet job requirements.
  • Work with a team of people each day from job to job to insure we were able to correct any water or sewer issues in a safe and timely manner to restore working ability of all water systems.
  • Perform service calls such as; water leaks, meter exchanges, jetting out clean outs, meter box exchanges and cut in and cut out services.
  • Communicate with team members on and off heavy equipment to insure the safety of all crew members and public

Wearhouse Employee

Kenny Pipe & Supply
Murfreesboro, TN
12.2020 - 06.2021
  • Received deliveries, scanned packages and updated orders in internal database.
  • Staged and sorted multiple types of products for loading.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Delivered Piping and material to and from Job sites as needed in a safe and timely manner.
  • Learned about construction materials, products and tools used for different types of jobs.

Education

High School Diploma -

Siegel High School
Murfreesboro, TN
05.2013

Skills

  • Damage Prevention
  • Current change champion for new work platform
  • Equipment Calibration for CGI's for Murfreesboro branch
  • Hard working
  • Equipment maintenance
  • Smith driving certified
  • Site preparation
  • Critical thinking
  • Construction
  • Facility maintenance
  • Leak detection
  • Locating above ground leaks on Atmos systems
  • General plumbing
  • Problem resolution
  • Decision-making
  • Calm and level-headed under duress
  • Training and mentoring
  • System Troubleshooting

Timeline

Service Technician II

Atmos Energy
09.2022 - Current

Heavy Equipment Operator

Manchester city water and sewer
06.2021 - 02.2022

Wearhouse Employee

Kenny Pipe & Supply
12.2020 - 06.2021

Gas Line Locator

Heath Consultants
07.2016 - 09.2022

High School Diploma -

Siegel High School

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Robert Malone