Robert Markovics
Naugatuck
Summary
Results-driven Auto Parts Manager with expertise in inventory oversight, staff management, and customer service enhancement. Skilled in vendor relations, inventory audits, and team training. Focused on operational efficiency and driving business growth through effective management and problem-solving.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Installation Manager
Fitness Restored llc
01.2021 - Current
- Warehouse Operations, loading/unloading of trucks using forklift and pallet jacks
- Drove 26ft box truck, van and company car.
- Navigated delivery routes across Connecticut, New York City, Massachusetts, Rhode Island, New Jersey, and upstate New York, ensuring timely and accurate delivery. delivery routes in CT, NYC, Ma, Ri, Nj and upstate Ny
- Constructed, tested, and programmed fitness equipment using hand/power tools and voltmeters, ensuring optimal functionality and customer satisfaction.
- Hired, trained, and managed crew, fostering a skilled team to enhance operational efficiency.
Assistant Manager
Autopart International
Stratford
02.2016 - 01.2021
- Hired and trained employees, achieving 10% payroll reduction through strategic scheduling aligned with business trends.
- Customer service and sales of autoparts with 20% growth over previous years
- Executed packing, labeling, and scanning of orders to ensure accurate delivery for UPS and FedEx.
- Warehousing operations: operate pallet jacks, inventory/cycle counts, loading/unloading trucks, stocking and maintaining cleanliness of warehouse.
- Customer service and sales of auto parts with 20% growth over previous years
- Managed accounts and developed relationships with shop owners and dealerships to enhance service delivery.
Manager of Vehicle Service
Firestone Complete Auto Care
07.2012 - 01.2016
- Hired and trained new talent on repair techniques, achieving high retention rates.
- Operated various shop equipment to repair vehicles efficiently.; lifts, jacks, caddies, welders, air tools, hand tools, engine scanners, a/c recharging and recycling when repairing vehicles with almost no come backs for repairs completed.
- Rejuvenated shop by acquiring new equipment, repairing existing tools, and selling unused items to optimize budget.
- Completed Firestone trainings on products, selling techniques, customer interaction, management, and vehicle repairs.
Valet Captain
ProPark, Yale/New Haven Hospital/ Omni Hotel
08.2010 - 06.2012
- Oversaw valet operations for customer satisfaction, customer service and money transactions. Oversaw a team of employees and worked in partnership with security.
- Supervised valet staff during peak hours to ensure smooth vehicle flow.
- Coordinated vehicle retrieval and drop-off for hospital patients and hotel guests.
- Trained new team members on safe driving and customer service protocols.
Case Manager Aide
CT Renaissance, Family Support Center
03.2009 - 08.2010
- Collaborated with schools, family members, and agencies to identify suitable treatment options.
- Assisted clients in accessing community resources and support services.
- Coordinated intake processes for new clients and maintained accurate records.
- Collaborated with social workers to develop individualized service plans.
Student Worker
CCSU Registrar’s Office
09.2004 - 12.2008
- Registered students for classes and handled billing transactions to support enrollment processes.
- Completed data input, answered phones, faxed documents, mailed materials, and interacted with students face-to-face.
- Processed student registration documents to ensure accuracy and compliance with institutional policies.
- Performed data input to ensure timely updates of information., answer phones, faxing, mailing and face-to-face student interactions
- Collaborated with staff to streamline scheduling processes for academic programs, enhancing overall productivity.
Education
B.A - Criminology, Marketing
Central Connecticut State University
New Britain, CTSkills
- Work order management
- Warehouse management
- Inventory control
- Routing and delivery
- Fleet inspection
- Vendor management
- Team supervision
- Employee training
- Cost reduction
- Performance metrics
- OSHA 10 certification
- DOT medical certification
- Forklift certification
- Microsoft excel
- Microsoft word
- Oracle
- Employee training
Certification
- DOT medical card
- OSHA 10 certification
- Forklift certification
Timeline
Installation Manager
Fitness Restored llc
01.2021 - Current
Assistant Manager
Autopart International
02.2016 - 01.2021
Manager of Vehicle Service
Firestone Complete Auto Care
07.2012 - 01.2016
Valet Captain
ProPark, Yale/New Haven Hospital/ Omni Hotel
08.2010 - 06.2012
Case Manager Aide
CT Renaissance, Family Support Center
03.2009 - 08.2010
Student Worker
CCSU Registrar’s Office
09.2004 - 12.2008
B.A - Criminology, Marketing
Central Connecticut State University