Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
Installation Manager
Precision A/V Integration
06.2024 - Current
Oversaw quality control measures during installations, identifying potential issues early on to minimize costly rework later.
Conducted thorough post-installation inspections to verify adherence to design specifications and client expectations.
Managed a team of technicians, providing guidance and support to ensure high-quality workmanship.
Managed installation schedules proactively to avoid delays and reduce downtime for clients.
General Manager
Civil Society Brewing Company
01.2019 - 06.2024
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Developed and implemented strategies to increase sales and profitability
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Mitigated business risks by working closely with staff members and assessing performance.
Assisted in recruiting, hiring and training of team members.
Interacted well with customers to build connections and nurture relationships.
Manager on Duty
Brass Ring Pub
05.2011 - 12.2019
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Manager of Operations
Island Beach Service
06.2008 - 05.2011
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
Bachelor of Science - Physical Education And Coaching
West Virginia University
Morgantown, WV
12.2007
Skills
Customer Service
Staff Development
Order Supplies
Employee Scheduling
Staff Training
Total Quality Management
Timeline
Installation Manager
Precision A/V Integration
06.2024 - Current
General Manager
Civil Society Brewing Company
01.2019 - 06.2024
Manager on Duty
Brass Ring Pub
05.2011 - 12.2019
Manager of Operations
Island Beach Service
06.2008 - 05.2011
Bachelor of Science - Physical Education And Coaching