Summary
Overview
Work History
Education
Skills
Timeline
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Robert Marsh

Everett

Summary

Versatile and results-driven professional with a proven track record at Precision Remodeling and Lowes Home Improvement, excelling in carpentry and sales negotiation. Demonstrated ability to exceed sales quotas by over 20%, while ensuring high-quality craftsmanship and fostering strong client relationships. Skilled in construction estimating and personnel management, adept at driving project success and team development.

Overview

22
22
years of professional experience

Work History

Owner/Operator

Precision Remodeling
06.2006 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Trained and motivated employees to perform daily business functions.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
  • Read and interpreted blueprints to follow specifications of projects.
  • Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
  • Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.

Cabinet Design/Inside Sales Specialist

Lowes Home Improvment
03.2003 - 06.2006
  • Increased sales revenue by efficiently managing a high volume of inbound leads and promptly responding to customer inquiries.
  • Developed strong client relationships through effective communication, understanding their needs, and providing tailored sales solutions.
  • Assisted in training new inside sales representatives on company processes, product offerings, and best practices for maximizing sales potential.
  • Enhanced team collaboration by sharing successful strategies during weekly meetings, fostering an environment of continuous learning and improvement.
  • Consistently exceeded monthly sales quotas by employing strategic selling techniques and leveraging product knowledge expertise.
  • Utilized CAD programs to build 3D models of clients kitchens and bathrooms, enabling them to visualize final products before production began.
  • Mentored junior designers, providing guidance and support in their professional development.

Education

High School Diploma -

Sultan Senior High
Sultan, WA
06-1994

Skills

  • Business planning
  • Sales negotiation
  • Personnel management
  • Construction site management
  • Carpentry
  • Painting and finishing
  • Demolition
  • Cabinetry installation
  • Drywall installation
  • Plumbing
  • Electrical
  • Tilework
  • Renovation
  • Construction estimating

Timeline

Owner/Operator

Precision Remodeling
06.2006 - Current

Cabinet Design/Inside Sales Specialist

Lowes Home Improvment
03.2003 - 06.2006

High School Diploma -

Sultan Senior High

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Robert Marsh